Leads the strategy, roadmap, and delivery of internal business systems, primarily Microsoft Dynamics 365. Translates business needs into requirements, user stories, prototypes, and scalable processes; coordinates development and implementation partners; applies AI across product management; manages cross-functional initiatives; and measures adoption and business outcomes. The role also mentors peers and advises leaders on workflows and product management practices.
RedSail Technologies is seeking a Senior Product Manager, Business Systems to drive the evolution of our internal business systems, with a primary focus on Microsoft Dynamics 365. This role will lead multiple initiatives across sales, marketing, customer support, implementation, and operations while owning outcomes from discovery through adoption.
The ideal candidate is an AI-native, full-stack product manager who can move seamlessly between strategy and execution. This individual will work within an Agile development environment and partner closely with business leaders, technical teams, and implementation partners to deliver well-integrated, scalable solutions that create measurable value.
Key Duties
Equal Opportunity Employer- Build trusted relationships with business leaders and end users to ensure solutions address business needs.
- Define and communicate the product vision, strategy, and roadmap for internal business systems.
- Lead multiple initiatives simultaneously while managing timelines, dependencies, risks, priorities, and trade-offs.
- Apply AI throughout the product lifecycle, including research synthesis, requirements development, user-story creation, prototyping, data analysis, and stakeholder communication.
- Champion AI adoption by testing emerging tools, sharing effective practices, and identifying opportunities to embed AI and automation into business systems.
- Lead work across discovery, process design, user experience, data, solution design, delivery, launch, and adoption.
- Evaluate current business processes and design scalable future-state processes that support multiple products and business units.
- Translate business needs into actionable requirements, including user stories, acceptance criteria, prototypes, and wireframes.
- Partner with development teams and implementation partners to deliver system configurations, enhancements, and integrations.
- Define success metrics, measure outcomes, encourage adoption, and communicate value to leadership.
- Mentor peers and serve as a subject matter expert on internal workflows and product management best practices.
Education/Training
- A bachelor’s degree in computer science, information systems, engineering, or a related field, or the equivalent of six years of experience in a product management position.
- At least six years of product management experience, including leading complex, cross-functional initiatives at a senior level in a software or technology-focused environment.
- A demonstrated record of using AI tools, such as Claude, ChatGPT, or Microsoft Copilot, in daily product work to improve the speed and quality of discovery, analysis, documentation, and communication.
- Experience using AI to prototype, automate, or build solutions through tools such as AI agents, Power Platform, Copilot Studio, or other AI prototyping platforms.
- The ability to build trust with and influence a broad group of stakeholders, including senior leaders, without direct authority.
- Experience managing multiple initiatives while balancing strategic thinking and tactical execution in a fast-paced Agile environment.
- Strong product management skills across discovery, prioritization, requirements development, delivery, launch, and outcome measurement.
- Experience working with Agile frameworks such as Scrum or Kanban and tools such as Jira, Azure DevOps, or similar platforms.
- An understanding of systems integration, data mapping, and process optimization.
- Excellent written and verbal communication skills, including the ability to present complex topics clearly to executive audiences.
Preferred Qualifications
- Experience implementing CRM platforms, ideally Microsoft Dynamics 365 applications such as Sales, Customer Service, or Project Operations. Experience with Salesforce or similar platforms is also valued.
- Experience consolidating or migrating multiple products or business units onto a common enterprise platform.
- Experience delivering AI-powered capabilities within enterprise business systems.
- Working knowledge of data and analytics tools such as Power BI or SQL.
- An Agile or product management certification, such as CSPO, SAFe POPM, or a certification from Pragmatic Institute.
Work Environment and Location
- This position may be performed from a RedSail office or an approved remote workspace. Daily work requires the use of Microsoft Teams, a computer, a printer, and other standard office equipment. Internet access is required. The position may involve sitting, standing, reaching, kneeling, bending, and lifting up to 25 pounds.
- The anticipated base salary range for this position is $140,000–$150,000 annually. This position is also eligible for an annual target bonus of 4%. Actual compensation will be determined based on factors including relevant experience, skills, qualifications, and geographic location.
- RedSail offers a comprehensive benefits package, including paid time off; medical, dental, and vision insurance; a 401(k) plan with a company match; professional development opportunities; and programs that support employee health and well-being. Benefit offerings are subject to the terms and conditions of the applicable plans and may be modified from time to time.
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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