Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.
Toast is looking for a Senior Product Manager, Revenue Systems to serve as the product owner for our end-to-end revenue ecosystem. This is a high-impact individual contributor role responsible for helping to define the strategy, roadmap, and technical boundaries for the platforms and processes that support payments reconciliation, revenue recognition, and close readiness.
You will partner across Finance, Business, Product, and Engineering to design scalable, auditable, and flexible solutions that support Toast’s evolving business model. You will work backward from customer, financial, and operational outcomes to ensure our revenue systems are accurate, resilient, and ready to support new products, entities, and pricing models.
This person will bring deep expertise in revenue operations and accounting systems, with the ability to translate complex business requirements into clear product strategy and execution plans. You will play a critical role in shaping the systems, controls, and data flows that power compliant revenue reporting, operational efficiency, and long-term scale.
A day in the life (Responsibilities)
- Contribute to the product strategy and roadmap for Toast’s revenue systems, with a focus on revenue recognition, close-supporting workflows, and financial readiness at scale.
- Partner closely with Finance, Business, and Engineering to design solutions that improve accuracy, reduce manual effort, and strengthen auditability across the revenue lifecycle.
- Translate ambiguous business problems into clear product requirements, success metrics, and phased delivery plans, including build-versus-buy decisions for core finance and reconciliation capabilities.
- Ensure systems and workflows support ASC 606 / IFRS 15 compliance, revenue allocations, performance obligation treatment, deferred revenue handling, and downstream reporting needs.
- Drive scalable solutions for new products, pricing models, entities, and revenue flows entering the Toast ecosystem.
- Improve the accuracy, auditability, and resilience of revenue data and system workflows across upstream and downstream platforms.
- Influence architecture and prioritization decisions with senior leaders, articulating tradeoffs, business value, and long-term platform strategy to executive stakeholders.
- Drive measurable outcomes such as improved billing and revenue accuracy, faster month-end close support, reduced manual reconciliations, and better speed-to-launch for new offerings.
What you'll need to thrive (Requirements)
- 5+ years of Product Management experience, with significant ownership of finance, revenue, quote-to-cash, order-to-cash, or ERP-adjacent platforms in a complex business environment.
- Deep domain expertise in revenue accounting and operational revenue systems, including ASC 606 / IFRS 15 concepts such as contract assessment, performance obligations, allocation, timing of recognition, and deferred revenue.
- Strong experience with ERP, billing, and revenue automation platforms; NetSuite, Zuora Billing, and Zuora Revenue / RevPro experience strongly preferred.
- Demonstrated success designing systems that support scalable, auditable financial processes, with strong understanding of reconciliation, data lineage, and internal control considerations.
- Experience evaluating and implementing build-versus-buy platform decisions for complex finance workflows and integrations.
- Proven ability to simplify complex business and technical problems into clear product strategy, roadmap decisions, and high-quality execution.
- Strong analytical skills and a data-driven approach to prioritization, with the ability to define success metrics, measure business impact, and deep expertise with SQL.
- Solid communication and stakeholder leadership skills, with experience influencing decisions across Engineering, Finance, and executive leadership.
AI at Toast
At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.
Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.
The base salary range for this role is listed below. The starting salary will be determined based on skills, experience, and geographic location. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits. You can learn more about how we align pay with local labor markets in our Geographic Pay Zone Philosophy.
How Toast Uses AI in its Hiring Process
Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people.
Diversity, Equity, and Inclusion is Baked into our Recipe for Success
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [email protected].
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For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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