Senior Product Manager

BitPay is building blockchain technology that transforms how businesses and people send, receive, and store money. We are seeking a Senior Product Manager to own and oversee the full product lifecycle of the BitPay payments platform. In this role, you’ll gather input and feature requests from internal stakeholders, customers, and the market, then hypothesize, test, and iterate on products used by millions.

As a Senior Product Manager at BitPay, you will coordinate across departments to ensure that internal stakeholders are supported by your product roadmaps. You will collaborate closely with senior leadership to define and refine requirements for mission-critical projects, ensuring alignment with the company’s strategic objectives. Your role will bridge gaps between teams, foster collaboration, and drive the success of our products.

Requirements:

• Own the full lifecycle of development of the BitPay B2B acceptance business, including business onboarding and success. 
• Deliver comprehensive documentation to support finance, compliance, and customer support operations.
• Develop comprehensive product requirements documentation that ensures domestic and international regulatory compliance. 
• Manage vendor relationships, support strategic partnerships, and participate in audits as the product SME. 
• Drive enhancements, identify new strategic opportunities, and curate competitive intelligence for your products.
• Improve product operations and refine the backlog management process across multiple development teams. 
• Improve onboarding, identity verification, and monitoring programs for consumers.
• Present and discuss user experience, funds/data flows, and back-end operations with regulatory entities.
• Perform other duties as assigned. 

Required Skills:

• 5+ years of product management experience in a technical payment e-commerce platform.
• Prove experience in scaling growth (users and revenue) for a payment/e-commerce product.
• Strong background and KYC/onboarding (business and consumers). Interested in cryptocurrency.
• Demonstrated ability to work strategically and independently.
• Excellent communicator, able to articulate product vision and complex ideas to executives and cross-functional teams.
• Data-driven decision maker with experience in analytics, research, and market analysis.
• Strong understanding of modern software development and project management processes and technology.
• Experience with financial regulations, data privacy, or information security.
• Professional experience in product design, software engineering, or project management.
• Proficient in Atlassian (Jira, Confluence), Google Workspace, and user analytics tools. 

What We Offer:

• Collaborate with a team of intelligent, enthusiastic individuals
• Thrive in a rapidly expanding crypto company with global reach, where your contributions make a tangible impact
• Work remotely with a generous vacation policy, including the opportunity to take a sabbatical and select your own holidays
• Access to continuous learning and development opportunities, supported by professional development reimbursement
• We offer 100% employer-paid medical and dental and a robust benefits package that includes telemedicine, life and disability insurance, vision coverage, 401(k), travel assistance, and more
• Option to receive payment in cryptocurrency, along with a crypto match program
• Stock option awards are available to all employees
• Home office allowance, reimbursement for internet/cell expenses, and complimentary Amazon Prime and Spotify subscriptions

IMPORTANT NOTICE: We are committed to a safe and secure hiring process. All roles and communications are shared only through our official channels and with employees of BitPay, and applications are posted via our official careers page. We will not message you via social media direct messages or websites not affiliated with BitPay to recruit or collect personal information. To protect yourself from fraud, please ensure that you are applying to BitPay through our official BitPay Career Page and take the following steps if you notice anything suspicious. 

BitPay will never ask you to:

• Install remote-access tools (TeamViewer, AnyDesk, etc.)
• Share SSN or banking details before a formal, written offer from BitPay People Ops
• Interview via personal email domains, text, or messaging apps
• Pay fees, purchase equipment, or send money/crypto/gift cards for any reason

How to verify legitimate BitPay recruiting:

• Emails will come only from @bitpay.com (e.g., [email protected] or [email protected])
• Interviews are conducted via Google Meet links ending in meet.google.com
• Open roles are listed at bitpay.com/careers/

If you receive a suspicious message claiming to be BitPay:

• Do not click links or provide information
• Report as spam/phishing to your email provider
• Verify the role at www.bitpay.com/careers

 BitPay is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.