We are seeking an experienced Senior Program Lead to oversee the successful delivery of complex, large-scale, and fixed-fee programs across our core service lines and industry verticals. This leader will be accountable for end-to-end program execution, financial performance, governance, stakeholder engagement, risk management, and achievement of strategic business outcomes while ensuring contractual commitments are consistently met.
The ideal candidate combines strong commercial acumen, delivery excellence, and deep expertise in one or more of our strategic service offerings or industries. They will be comfortable engaging senior client executives, leading large-scale transformation initiatives, and leveraging AI-enabled delivery practices to drive efficiency, quality, innovation, and measurable business value.
- Lead the planning, execution, governance, and successful delivery of complex, fixed-fee programs across multiple workstreams, teams, and geographies.
- Own program performance, including scope, schedule, budget, quality, delivery milestones, customer satisfaction, and business outcomes.
- Manage program financials, including revenue forecasting, margin optimization, cost control, and overall profitability.
- Establish and drive effective governance frameworks, executive reporting, and program review processes.
- Proactively identify, assess, and mitigate delivery, commercial, operational, and technical risks.
- Build and maintain trusted relationships with client executives, business sponsors, and key stakeholders.
- Drive resource planning, staffing, and capacity management to support successful program execution.
- Manage contractual obligations, scope changes, assumptions, dependencies, and change requests to ensure alignment and protect program value.
- Promote delivery excellence through the adoption of best practices, standardized methodologies, quality controls, and continuous improvement initiatives.
- Partner closely with solution architects, engineering leaders, product owners, and business stakeholders to align technology solutions with strategic business objectives.
- Leverage AI-enabled delivery approaches, automation, Copilots, and Generative AI capabilities to improve productivity, quality, speed, and innovation.
- Mentor and develop project managers, delivery managers, and technical leaders, fostering high-performing teams and future leadership talent.
Qualifications
- 15+ years of progressive experience in program and project management, including successful delivery of large-scale, complex, and fixed-fee engagements.
- Proven experience managing multi-million-dollar programs and portfolios with distributed, cross-functional teams.
- Strong expertise in program governance, delivery management, financial management, risk management, and stakeholder engagement.
- Demonstrated success building and managing executive-level client relationships within complex organizational environments.
- Strong technical background and expertise in Data Platforms & Engineering, Analytics & AI, or a related technology domain.
- Ability to engage credibly with CTOs, Product Leaders, Marketing Leaders, Architects, and other senior business and technology stakeholders on strategy, execution, and business outcomes.
- Strong understanding of AI-enabled delivery models, with practical experience leveraging Generative AI, Copilots, automation, analytics, and intelligent workflows to improve program performance.
- Exceptional communication, presentation, negotiation, and executive stakeholder management skills.
Success Measures:
- Consistent delivery of programs on time, within budget, and in alignment with quality and business objectives.
- Achievement of contractual commitments, client expectations, and customer satisfaction targets.
- Strong financial performance through effective revenue, margin, and cost management.
- Proactive identification and management of delivery, technical, operational, and commercial risks.
- Successful adoption of AI-enabled delivery practices resulting in measurable productivity, quality, and efficiency gains.
- High-performing, engaged teams with strong talent development, retention, and succession outcomes.
WHAT WE BELIEVE
At Perficient, we promise to challenge, champion, and celebrate our people. You will experience a unique and collaborative culture that values every voice. Join our team, and you’ll become part of something truly special.
We believe in developing a workforce that is as diverse and inclusive as the clients we work with. We’re committed to actively listening, learning, and acting to further advance our organization, our communities, and our future leaders… and we’re not done yet.
Perficient, Inc. proudly provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. Perficient, Inc. complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Perficient, Inc. expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability, or covered veterans. Improper interference with the ability of Perficient, Inc. employees to perform their expected job duties is absolutely not tolerated.
Disability Accommodations:
Perficient is committed to providing a barrier-free employment process with reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or accommodation due to a disability, please contact us.
Applications will be accepted until the position is filled or the posting is removed.
The salary range for this position takes into consideration a variety of factors, including but not limited to skill sets, level of experience, applicable office location, training, licensure and certifications, and other business and organizational needs. The new hire salary range displays the minimum and maximum salary targets for this position across all US locations, and the range has not been adjusted for any specific state differentials. It is not typical for a candidate to be hired at or near the top of the range for their role, and compensation decisions are dependent on the unique facts and circumstances regarding each candidate. A reasonable estimate of the current salary range for this position is $133,600 to $173,600. Please note that the salary range posted reflects the base salary only and does not include benefits or any potential variable compensation programs. Information regarding the benefits available for this position are in our benefits overview
Disclaimer: The above statements are not intended to be a complete statement of job content, rather to act as a guide to the essential functions performed by the employee assigned to this classification. Management retains the discretion to add or change the duties of the position at any time.
About UsPerficient is the global AI and technology consulting firm disrupting the traditional consulting model. Powered by our 7,000+ advisors, engineers, and designers, Perficient implements AI-first solutions that break conventions and deliver outcomes that matter. Proudly serving clients that represent the world’s most innovative brands, and in collaboration with our powerful technology partner ecosystem, we bring deep industry expertise and data-driven design to redefine how businesses run and succeed. Perficient is different. For real. Learn more at perficient.com.
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