Senior Program Manager, Event Technology

Working at Atlassian
Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.
The Event Technology Senior Program Manager is responsible for planning, coordinating, and delivering technology solutions for enterprise-level events, including two high-visibility flagship programs, a roadshow program and a developer program.
This role will lead the day-to-day implementation and maintenance of event technology across our portfolio - from registration to mobile app, website, and beyond.
The ideal candidate is a proactive communicator, detail-driven project leader, and problem-solver with experience solving business challenges with event tech solutions, stakeholder management, and cross-functional coordination.
What you'll do

• Lead end-to-end execution of event technology solutions (registration systems, mobile apps, speaker and sponsor portals, attendee-facing tools), ensuring stability, quality, and flawless operation across assigned events.
• Provide input and hands-on execution for configuring and optimizing event technology tools, including branding, customer-facing flows, and integrations.
• Define and manage project scopes, timelines, and technical implementation plans for assigned events, partnering closely with Marcom, Creative, Marketing stakeholders, and partner agencies.
• Establish and run comprehensive QA and testing frameworks, managing ticket triage, bug resolution, and continuous improvement of the event tech stack.
• Drive experimentation and data-informed analysis of event technology performance using a "test and learn" approach, translating innovation goals into actionable execution plans.
• Develop and maintain best-practice documentation, process guidelines, and reusable templates for microsites, registration platforms, and digital experience environments.
• Lead setup and management of integrations with third-party partners, leveraging automation to improve processes, scalability, and productivity as needed.
• Stay current on industry trends and emerging experiential and event technology platforms, making recommendations to enhance the attendee experience and operational efficiency.

Expected results

• Flawless delivery of event technology across flagship and non-flagship events, demonstrated by minimal technical issues, on-time launches, and consistent positive stakeholder feedback.
• Efficient project execution and cross-functional coordination that reduces turnaround times, improves workflow clarity, and ensures all tech requirements are met within scope, budget, and timeline.
• Measurable improvement in event performance metrics, including enhanced attendee engagement, accurate data capture, and successful adoption of event technology

Minimum Qualifications

• 5-7+ years of experience in event technology, event project management, digital event production, or related roles.
• 2+ years experience working with a high growth enterprise technology SaaS company
• Strong understanding of event tech platforms (e.g., registration systems, mobile apps, virtual/hybrid platforms, onsite hardware).
• Must demonstrate end-to-end understanding: from registration to scanning to leads to business metrics.
• Proven ability to manage complex projects with multiple stakeholders and shifting priorities leveraging a project management tool
• Excellent communication, organization, and problem-solving skills.
• Ability to work in fast-paced environments, including flexible hours during event delivery cycles.
• Natural inclination toward thorough testing, quality assurance, catching issues early and creating systematic approaches to ensure stability.
• Direct experience with key event technologies such as RainFocus, Cvent, Swoogo, Splash Amego and Sessionboard.

Preferred Qualificat

• Experience with large-scale enterprise events (5,000+ attendees, multi-day, global, hybrid).
• Extensive Rainfocus experience
• Familiarity with project management software ( Jira, Trello, Confluence, Smartsheet, etc.).
• Experience supporting onsite event execution

Up to 15-20% Travel (including international)
Compensation
At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience.
In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:
Zone A: 135,000 USD - 176,250 USD
Zone B: 121,500 USD - 158,625 USD
Zone C: 112,050 USD - 146,288 USD
This role may also be eligible for benefits, bonuses, commissions, and equity.
Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.
Benefits & Perks
Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits .
About Atlassian
At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
To learn more about our culture and hiring process, visit go.atlassian.com/crh .