Senior Program Manager, HR Operations & Transformation

We are looking for a senior project and program leader to influence how HR plans, prioritizes and delivers its work. There is no template to inherit. You will bring your experience and best practices to help design an approach that reflects who Ichor is and where it is headed, building shared ownership with partners across the organization. If you thrive on creating practices that last and the partnerships that sustain them, this role is for you.

This is a role of influence. You will work with leaders across HR, IT, Finance and the business, most of whom you will not manage. Your impact will come from clear thinking, sound recommendations, credibility and follow-through.

Create clarity and structure

• Create a clear, simple way for HR work to be requested, prioritized and tracked, with defined ownership and transparent criteria

• Recommend a right-sized approach to project standards, templates, tools and reporting that teams will actually use, starting simply and expanding as value is proven

• Balance compliance obligations, executive priorities, business value, effort and readiness when helping leaders decide what to do and when

Provide visibility and insight

• Give HR and executive leaders one honest view of priorities, risks, dependencies, capacity and progress, at the right level of detail for each audience

• Anticipate conflicts and bottlenecks across the HR calendar, and bring options and recommendations to decision-makers early

• Track benefits, adoption and outcomes, not only on-time delivery

Lead delivery and change

• Lead high-impact, cross-functional initiatives from planning through launch and adoption

• Guide initiative owners across HR and IT through planning, readiness, testing, launch and post-implementation learning

• Drive change management so projects land with the people who use them, including impact assessment, communications, manager enablement and feedback loops

Partner across the organization

• Build trusted relationships with HR Centers of Excellence, HR business partners, site HR, HR systems, IT, Finance, Legal and external vendors

• Partner with these groups to keep controls, compliance and quality in view throughout delivery

• Facilitate the forums that keep priorities aligned and decisions moving

Enable smarter ways of working

• Use AI and automation to work smarter yourself, and model practical, responsible use for others

• Identify where AI and automation can responsibly standardize and digitally enable HR processes, and help make sure those processes are sound first

• Builder: you are energized by creating something, not only maintaining it

• Critical thinker: you question assumptions, test the evidence and weigh the trade-offs

• Influencer: you earn trust through credibility, clear thinking and follow-through

• Pragmatist: you build structure without bureaucracy and focus on what moves the work forward

• Candid and constructive: you report honestly, push back respectfully and escalate appropriately

• Curious: you are quick to learn new tools and put them to practical use

• Collaborative: you help each partner do their part well

• People trust the way work is requested, prioritized and tracked

• Leaders use one honest view of the portfolio to make better, faster decisions

• Time-critical and compliance-driven commitments are delivered on time and with quality

• Projects land with adoption, not only go-live

• Teams adopt shared practices because they help, not because they are enforced

Required

• 10+ years of project, program or PMO experience, including significant HR or people-technology delivery

• A strong understanding of the full HR function, including HR business partnering, compensation and benefits, talent acquisition, talent development and employee relations, and how they connect

• A track record of establishing or maturing governance and delivery practices where few existed

• Proven ability to lead and influence senior stakeholders without direct authority

• A systems thinker and critical thinker who looks for root causes, dependencies and second-order effects, and weighs trade-offs

• A change agent's mindset, with experience driving adoption among managers and across multiple sites or regions

• Hands-on experience using AI tools to improve how work gets planned, analyzed, communicated and delivered, with sound judgment about where human oversight matters

• Excellent facilitation, communication and executive presence

• Comfort with ambiguity, and the judgment to prioritize when many things feel urgent

Preferred

• Experience with a cloud HCM platform (Oracle a plus), including release management and system integrations

• Familiarity with audit and control requirements

• Experience in a multi-site, multi-country or regulated environment

• PMP, PgMP, Prosci or similar certification