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Wells Fargo

Senior Registered Client Associate

Posted An Hour Ago
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Hybrid
Westlake, OH
29K-44K Hourly
Senior level
Hybrid
Westlake, OH
29K-44K Hourly
Senior level
Supports financial advisors and brokerage clients by managing account openings, service requests, payments, paperwork, inquiries, and account issue resolution. Provides client service, operational process improvement, reporting, database and records maintenance, and compliance support. Serves as a subject matter expert for less experienced staff while coordinating with internal departments and maintaining FINRA licensing and regulatory requirements.
The summary above was generated by AI
About this role:
Wells Fargo is seeking a Senior Registered Client Associate in Wealth and Investment Management as part of Wells Fargo Advisors. You will enhance client service delivery, and build strong, lasting relationships with our Brokerage Clients. Serves as a key point of contact for clients, managing day-to-day service requests and driving growth.
In this role, you will:
  • Provide assistance to financial advisors by furnishing account information and quotes, establishing new accounts, and processing deliveries and payments
  • Proactively provide feedback, and present ideas for improving or implementing administrative and operational processes and tools within Brokerage and Client Support functional area
  • Perform complex administrative tasks including opening accounts and processing paperwork, handle telephone calls, and other inquiries for research reports as well as resolve account issues
  • Work with internal departments and clients to solve service and operational issues
  • Process processing client service requests
  • Provide subject matter expertise and interpretation of procedures to less experienced staff
  • Interact with immediate Brokerage Client Support team, functional area, and internal peers outside work group on wide range of information, as well as internal and external customers
  • Create and produce reports as well as databases while establishing and maintaining files and records to support sales efforts

Required Qualifications:
  • 2+ years of Brokerage and Client Services support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • US only: Successfully completed Financial Industry Regulatory Authority (FINRA) Series 7 and 63 examinations (or FINRA recognized equivalents) sufficient to qualify for immediate FINRA registration

Desired Qualifications:
  • Experience in brokerage operations and support, including account management, account servicing, and adherence to compliance requirements within a regulated environment.
  • Demonstrated ability to deliver exceptional customer service while building and maintaining strong relationships through active listening, responsiveness, and professionalism.
  • Strong written and verbal communication skills with the ability to effectively interact with clients, Financial Advisors, and business partners.
  • Experience with reporting and analysis, including organizing information, identifying trends, and supporting business decisions through accurate data management.
  • Strong administrative organization and task management skills with the ability to coordinate activities, maintain records, and support operational processes efficiently.
  • Proven ability to prioritize multiple responsibilities, manage competing deadlines, and adapt effectively in a fast-paced environment.
  • Ability to independently manage work while maintaining accountability, organization, and consistent follow-through on client and business commitments

Job Expectations:
  • US Only: Obtaining and/or maintaining appropriate FINRA license(s) is required for ongoing employment in this position. Compliance with state law registration and licensing requirements is mandatory. In addition to state registration and licensing requirements, specific product licenses or SAFE licensing may apply. Additional requirements include meeting enhanced financial fitness and criminal background standards. Wells Fargo will initiate the FINRA licensing review process at the time of offer acceptance. For specific FINRA qualification exams obtained after 9/30/2018, the Securities Industry Essentials (SIE) exam co-requisite may also be required
  • Specific compliance policies may apply regarding outside activities and/or personal investing; affected employees will be expected to provide information to the Wells Fargo Personal Account Dealing Team and abide by applicable policy requirements if hired. Information will be shared about expectations during the recruitment process
  • This position is subject to FINRA background screening requirements. Candidates must successfully complete and pass a background check prior to hire. In accordance with FINRA rules, individuals who are subject to statutory disqualification are not eligible to be associated with a FINRA-registered broker-dealer. Successful candidates must also meet and comply with ongoing regulatory obligations, which include periodic screening and mandatory reporting of certain incidents.
  • This position is not eligible for Visa sponsorship.

Posting location:
226 Crocker Park Blvd
WESTLAKE, OH 44145
Pay Range
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities.
$28.85 - $43.75
Benefits
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.
  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement

Posting End Date:
5 Nov 2026
* Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
c. Please be prepared to provide accurate information and supporting documentation in connection with any lawful employment and education verification conducted by Wells Fargo.

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