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BNY

Senior Specialist, Production Services Application Support Analyst

Posted 14 Days Ago
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In-Office
Lake Mary, FL
Senior level
In-Office
Lake Mary, FL
Senior level
Provide production support for critical financial systems: monitor applications, resolve incidents, perform root cause analysis, manage deployments and change control, coordinate across teams, and maintain high-availability transaction and messaging processing in Linux, AWS, and mainframe-integrated environments.
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Senior Specialist- Production Services

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

We’re seeking a future team member for the role of  Senior Specialist to join our Production Services Payments Enablement team. This role is located in PGH

In this role, you’ll make an impact in the following ways: 

  • This position is responsible for supporting critical financial systems and interfaces that enable secure, accurate, and timely processing of transactions and message flows across internal platforms and external financial networks.
  • The role focuses on monitoring and supporting a suite of business-critical applications, ensuring the reliable routing, translation, and processing of financial messages and transactions. 
  • The successful candidate will play a key role in maintaining system stability, resolving production issues, and coordinating across teams to support operational excellence.
     

To be successful in this role, we’re seeking the following: 

  • Bachelor's degree in computer science or a related discipline, or equivalent work experience required. 4-6 years of experience in applications support or production environment required; experience in the securities or financial services industry is a plus.
  • Strong experience supporting Linux-based production environments
  • Experience with AWS infrastructure, services, and cloud-based operational support
  • Working knowledge of mainframe systems and integration with distributed platforms
  • Experience in production support, incident management, and root cause analysis
  • Familiarity with high-availability transaction processing or messaging environments
  • Strong understanding of application deployments, change management, and implementation support
  • Ability to manage risk, prioritize issues, and work effectively in high-pressure production environments
  • Strong communication and collaboration skills, with the ability to work across multiple teams and locations

At BNY, our culture speaks for itself, check out the latest BNY news at:

BNY Newsroom

BNY LinkedIn 

 Here’s a few of our recent awards: 

  • America’s Most Innovative Companies, Fortune, 2025
  • World’s Most Admired Companies, Fortune 2025
  • “Most Just Companies”, Just Capital and CNBC, 2025

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. 


BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.


About the Team

At BNY, our culture speaks for itself, check out the latest BNY news at BNY Newsroom & BNY LinkedIn

 Here’s a few of our recent awards:

  • America’s Most Innovative Companies, Fortune, 2025
  • World’s Most Admired Companies, Fortune 2025
  • “Most Just Companies”, Just Capital and CNBC, 2025

    Our Benefits and Rewards:

    BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

    BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

    BNY assesses market data to ensure a competitive compensation package for our employees. The expected base salary for this position when employment commences can be found in the Job Info section at the bottom of the posting. 

    Base salary offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Base salary is only part of the total rewards package, which may include eligibility for an annual discretionary incentive award. Subject to the terms and conditions of the applicable plans then in effect, eligible employees may enroll in a 401(k) plan as well as participate in Company-sponsored medical, dental, vision, and basic life insurance plans for the employee and the employee’s eligible dependents. Eligible employees also may receive other benefits (including various paid time off benefits, such as vacation and sick time), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

    If hired, the employee will be in an “at will” position and the Company reserves the right to modify base salary (as well as any other discretionary payments or compensation programs) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

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