Senior Storage Engineer L3

This is a remote position.

• Administer and tune Dell PowerFlex, PowerStore, PowerScale, and PowerVault platforms across multiple client environments, owning configuration baselines, capacity, and platform health.
  
• Diagnose and resolve storage performance problems using array and host-level data such as IOPS, throughput, latency, queue depth, and controller utilization, and drive them to root cause.
  
• Manage the storage network, including Fibre Channel zoning, iSCSI or NVMe-oF configuration, multipathing, and the VLAN and MTU work that storage connectivity depends on.
  
• Own array lifecycle including firmware and OS upgrades, controller and drive replacements, and Dell support cases through to closure.
  
• Plan and execute storage migrations and array-based replication with minimal disruption to workloads.
  
• Serve as technical lead during storage-impacting incidents, coordinating with clients, internal teams, and vendor support.
  
• Review capacity, performance, and health reporting and act on risks before they affect clients.
  
• Automate recurring work such as provisioning, reporting, and health checks using scripting and array APIs.
  
• Write formal root cause analyses, execute changes through structured change management, and maintain documentation of baselines, zoning, and capacity decisions.
  
• Give client stakeholders clear status reporting and practical capacity and best-practice guidance.
  
• Mentor junior engineers and work with virtualization, data protection, and network teams so storage fits the wider environment rather than sitting beside it.
  
  

• 12+ years in infrastructure engineering with at least 3 years focused on VDI or end-user computing platforms, in roles where you owned the platforms rather than only supported users on them. 
  
• MUST BE fluent in English
  
• Hands-on ownership of at least one Dell platform at depth: PowerFlex, PowerStore, PowerScale, or PowerVault, including provisioning, upgrades, performance tuning, and support case management.
  
• Working knowledge of block, file, and object storage and of how storage behaves beneath VMware vSphere and Windows or Linux hosts.
  
• Hands-on experience with storage networking across Fibre Channel and IP-based protocols (iSCSI, NFS, SMB, NVMe over TCP), including multipathing.
  
• Experience planning and executing storage migrations and configuring array-based replication.
  
• Automation ability using AI tooling, scripting (PowerShell, Python, or an equivalent), and direct work against array APIs.
  
• Experience writing formal root cause analyses and working inside a structured change management process.
  
• Clear client-facing communication and the ability to work independently across many client environments at once without losing track of any of them.
  
• Prior MSP or other multi-client experience, ideally supporting several customer environments at once.
  
• Associate's or bachelor's degree in information technology or a related field, or equivalent hands-on experience.
  
  

• Dell Technologies certifications on PowerFlex, PowerStore, PowerScale, or PowerVault, or a comparable enterprise storage certification.
  
• Experience with Dell data protection platforms such as PowerProtect Data Domain or with Veeam, and with Dell VxRail.
  
• Experience with another enterprise array vendor and with environments governed by compliance standards such as PCI DSS, HIPAA, SOC 2, or TPN.