Senior Workday Payroll & Time Tracking Administrator

At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of BigCommerce, Feedonomics, and Makeswift, we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market. Simply said, we help businesses confidently solve complex commerce challenges so they can build smarter, adapt faster, and grow on their own terms. If you want to be part of a team of bold builders, sharp thinkers, and technical trailblazers, working together to shape the future of commerce, this is the place for you.

We’re looking for a Senior Workday Payroll & Time Tracking Administrator to serve as a key technical expert within our People Technology team. This role focuses on Workday configuration, optimization, and functional support — not day-to-day payroll processing.

You’ll be responsible for designing, configuring, testing, and maintaining Workday Payroll and Time Tracking functionality to ensure compliance, efficiency, and seamless employee experience. The ideal candidate is detail-oriented, proactive, and passionate about leveraging Workday to simplify and strengthen core HR and payroll processes.

BigCommerce, part of the Commerce brand family, helps merchants increase sales at every stage of their growth. From small startups to mid-market businesses and large enterprises, we provide the leading e-commerce platform. Our customers can then concentrate on what's most important: growing their businesses. We enable our customers to build, innovate, and grow, collectively reshaping the e-commerce industry.

What You’ll Do

• Lead configuration, testing, and deployment of Workday Payroll and Time Tracking functionality, including pay components, earning and deduction rules, costing allocations, and time entry/calculation rules

• Partner with Payroll Operations, HR, and Finance to analyze business needs and translate them into effective Workday solutions

• Maintain and optimize Workday business processes, security roles, and configuration frameworks related to Payroll and Time Tracking

• Conduct system testing and validation, including regression testing for Workday releases, ensuring all changes function as intended

• Ensure compliance with federal, state, and local tax and labor regulations through accurate configuration and validation reporting

• Create and maintain custom reports, calculated fields, and dashboards to support payroll accuracy, time tracking efficiency, and compliance auditing

• Troubleshoot and resolve Workday configuration issues within Payroll and Time Tracking, collaborating with stakeholders for resolution

• Stay current on Workday releases and new functionality, assessing and implementing features that improve operational efficiency

• Develop and maintain documentation for configurations, processes, and change management

• Support training and knowledge sharing with HR and Payroll teams to ensure consistent understanding of Workday functionality

Who Are You

• 5+ years of Workday Payroll and/or Time Tracking administration experience, with a strong focus on configuration and system optimization

• Deep understanding of Workday Payroll setup, including earnings, deductions, taxes, and costing

• Solid knowledge of Workday Time Tracking setup, including time entry codes, calculation rules, and scheduling

• Experience with testing, troubleshooting, and deploying Workday configuration changes

• Strong analytical and problem-solving skills, with a keen attention to detail

• Excellent communication skills and the ability to collaborate across HR, Payroll, and Finance teams

Preferred:

• Workday Pro Certification in Payroll and/or Time Tracking

• Experience with U.S. multi-state payroll and compliance

• Familiarity with Workday Absence configuration and its connection to Time Tracking and Payroll

• Familiarity with Workday reporting (including calculated fields and advanced reports)

• Bachelor’s degree in Human Resources, Information Systems, or a related field (or equivalent practical experience)

Work Where You Thrive

For candidates based in the Austin, TX area, this role follows a hybrid work model, with three days per week in the office to balance focused individual work and meaningful in-person collaboration.

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(Pay Transparency Range: $96,000.00 - $161,000.00)

At Commerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at Commerce, please let us know during any of your interactions with our recruiting team.

Learn more about the Commerce team, culture and benefits at https://www.commerce.com/careers/

Commerce, along with many other employers, has become the subject of fraudulent job offers to hopeful prospective job seekers.
Be advised:
Commerce does not offer jobs to individuals who do not go through our formal hiring process.
Commerce will never:

• require payment of recruitment fees from candidates;

• request personally identifiable information through unsanctioned websites or applications;

• attempt to solicit money from you as part of the hiring process or as part of an employment offer;

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If you receive unsolicited offers of employment from Commerce, we urge you to be extremely cautious and avoid engaging or responding.