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Zebra Technologies

Software Product Migration Specialist-3

Posted Yesterday
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In-Office
Austin, TX, USA
86K-129K Annually
Mid level
In-Office
Austin, TX, USA
86K-129K Annually
Mid level
Lead and execute customer migrations from legacy solutions to next-generation platforms. Act as main customer contact, create and maintain project plans, coordinate cross-functional teams, manage logistics and lab/test environments, package mobile software for MDM distribution, and produce documentation, training, and deployment materials to ensure timely, high-quality migrations and adoption.
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Overview:

At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges.

Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.


You’ll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about—locally and globally.

Come make an impact every day at Zebra.

What We're Looking For:

The Software Product Migration Specialist​ will serve as a pivotal leader in shaping the future of our customers' technological journeys by ensuring seamless and successful migrations from legacy solutions to our cutting-edge, next-generation platforms. In this dynamic role, the Systems Engineer will be entrusted with the responsibility of conceptualizing, designing, and implementing robust strategies and processes that define excellence in customer migration experiences.

This individual will not only document and communicate innovative migration methodologies but will also act as a trusted advisor, guiding customers through transformative transitions with precision and care. By championing a customer-first approach, the Systems Engineer will play a critical role in delivering high-quality migration engagements that drive customer satisfaction, accelerate solution adoption, and empower organizations to unlock the full potential of our advanced technologies.

Day to Day:

  • Engage with customers to align on project requirements and deliverables
  • Serve as the main point of contact and communication for customers engaged in migrations
  • Collaborates with technical and subject matter experts to address customer specific migration requirements 
  • Creates and maintains project plan for assigned customer migrations projects 
  • Drives meetings with cross functional teams to ensure timely execution of vital project requirements
  • Manage day-to-day operations and logistics for customer migration
  • Maintains and updates scoreboard of customer and program status 
  • Communicates milestones and expectations to customers based on project plan and its dependencies 
  • Compose comprehensive set of associated documentation, training materials, scripts, setup guides, etc. to allow for quick deployment with minimal set-up time and user experience
  • Package mobile-computer software for distribution from a mobile-device-management platform to facilitate quick and flawless device deployment
  • Provide technical expertise, guidance and/or support for active customer engagements (customer visits, events, trade-shows)
  • Maintain and improve lab and test environments

Equal Opportunity Employer:

Zebra is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability and protected veteran status, or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at [email protected].

Know Your Rights:

https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

Conozca sus Derechos:

https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRightsSp_10_20.pdf

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation at [email protected] .

Pay Range:

$86,080.00 - $129,120.00 Annual

Incentive Compensation:

In addition to base pay, Zebra offers this role the opportunity to earn a performance-based annual cash incentive, at a target equal to 10% of base pay, in accordance with the terms of the applicable incentive plan.

Zebra Total Rewards:

Zebra Total Rewards includes more than just pay and is structured to meet the needs of our changing global business and evolving talent. We are committed to providing our employees with a benefits program that is comprehensive and competitive – including healthcare, wellness, inclusion networks, and continued learning and development offerings. We offer community service days, in addition to the traditional insurances, compensation, parental leave, employee assistance program and paid time off offerings depending on the country where you work.

Salary offered will vary depending on your location, job-related skills, knowledge, and experience.

Additionally, all Zebra roles are eligible for cash incentive programs. For example, sales roles have additional opportunity to earn substantial variable compensation tied to quota achievement. In most other roles, the Zebra annual cash incentive program links Company and individual performance together. Some roles may also be eligible for long-term incentive equity awards.

Benefits:

We understand the importance of work-life balance and wellbeing, which is why we offer flexibility for our teams including: hybrid work, adaptable hours, Summer Flex Fridays, Focus Fridays, and an annual companywide well-being day to promote revitalization and success.

Job Posting Statement:

To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department.

AI Technology Statement:

Zebra Technologies leverages AI technology to evaluate job applications using objective, job-relevant criteria. This approach enhances efficiency and promotes fairness in the hiring process. However, every decision regarding interviews and hiring is made by our dedicated team, because we believe people make the best decisions about people. For more on how we use technology in hiring and how we process applicant data, see our Zebra Privacy Policy.

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