Software Product Owner, Enterprise Capabilities

Product Owner, Enterprise Capabilities

Job Title: Software Product Owner, Enterprise Capabilities

Focus Area: Product Scalability, Security, Centralized Workflows, Data Warehousing and Integrations

At Motivity, we're a mission-driven team of clinicians, researchers, and engineers dedicated to improving outcomes for individuals with autism and other developmental disorders. We build a comprehensive, all-in-one platform for Applied Behavior Analysis (ABA) providers that streamlines everything from clinical data collection to practice management. Our engineering culture is built on a deep respect for the clinicians we serve, a passion for solving complex problems, and a commitment to shipping high-quality, reliable software that truly makes a difference.

The Software Product Owner acts as the bridge between business stakeholders and development teams, ensuring that our clinical and practice management software meets business goals and the specialized needs of ABA clinics and specialty schools. You will be responsible for defining and prioritizing the product backlog, designing useful and usable product features, shepherding the product from concept to release, and ensuring our product exceeds our customer’s expectations.

Join us as the driving force behind our platform’s scalability and security for large-scale ABA clinics and specialty schools. In this role, you will own the product backlog for enterprise-grade features, including advanced authentication, data warehousing, and complex third-party integrations (HRIS, CRM, etc.). We are looking for a strategic thinker and tactical operator with experience in healthcare data standards (HL7/FHIR) and a high awareness of information security who can leverage AI solutions to enhance administrative efficiency and data insights for our largest customers.

• Define and maintain the product backlog, ensuring alignment with business objectives.
• Act as the voice of the customer, advocating for customer and user needs through data and empathy.
• Work closely with stakeholders to prioritize features and enhancements based on business value, customer impact, and technical feasibility.
• Work closely with stakeholders to gather and translate business requirements into user stories, designs, specifications, and acceptance criteria.
• Collaborate with development teams, ensuring clear communication of requirements and providing ongoing support throughout the entire SDLC.
• Define and track key performance indicators (KPIs) to measure product success.
• Lead the beta testing process for significant releases to validate feature readiness
• Coordinate product releases and maintain a high level of transparency with internal stakeholders regarding feature readiness, timelines, impact, and communication 
• Work closely with Customer Success and Support teams to diagnose, prioritize, and resolve issues identified in the field
• Actively participate in the continuous improvement of internal product processes
• Keep up-to-date with market trends, competitor products, and industry best practices in the ABA space.
• Ensure that the final product meets quality standards and business needs.

• Includes all General Responsibilities listed above, plus:
• Work with the product manager to define and execute the roadmap for key enterprise features, including authentication, authorization, centralization, auditability, data access, and enterprise-grade reporting.
• Scope, manage, and prioritize third-party integrations (e.g., HRIS, CRM, Clinical Support Systems, External data warehouses) required to support large-scale customer operations.
• Deeply understand the unique business needs of large-chain ABA providers, focusing on centralized administration, reporting aggregation, and regional configuration.
• Ensure the product meets rigorous security, compliance, and auditing standards required by enterprise healthcare organizations.
• Work with stakeholders to determine how COTS AI can be leveraged to enhance clinical and administrative workflows, and actively drive the incorporation of AI-enabled features into the product roadmap.
• Work with both customers and internal stakeholders to support enterprise implementations

• 5+ years of experience as a Product Owner, Product Manager, Business Analyst, or similar role in software development.
• Strong understanding of Agile methodologies (Scrum/Kanban) and experience working in Agile teams.
• Ability to write clear and detailed design specifications, user stories, acceptance criteria, and documentation.
• Strong analytical skills with a data-driven approach to decision-making.
• Excellent communication and stakeholder management skills.
• Experience working with Jira or similar product management tools.
• Strong technical background (computer science, engineering, or similar).
• Ability to coordinate multi-national and offshore teams 

• Experience with HL7/FHIR standards and integrations
• High awareness of industry standard information security and privacy regulations
• Experience with ETL, data warehousing, and BI systems
• Experience supporting enterprise healthcare customer implementations

• Experience in ABA SaaS technology strongly preferred.
• Experience in health and/or medical SaaS systems.
• Experience in leveraging COTS AI solutions (e.g., LLMs, process automation tools) to enhance software features and functionality