Solutions Advisory Manager, Compliance Solutions

Solutions Advisory Manager

Compliance Software

New York or Charlotte - hybrid

East Coast ,Mid-West or West Coast remote

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The Solution Advisory Manager, Compliance Solutions, is a solution and domain specialist in our Solution Advisory Group for our Compliance Solutions. They are a member of our Compliance business, which offers risk and compliance solutions and will support professional services firms that use Intapp Conflicts, Intake, and Terms. 

As a Solutions Advisory Manager, you will work in collaboration with other Solutions Advisory team members as well as our Product Management, Support, and Account Management teams to engage with clients to help them achieve success with their Compliance solutions. In this capacity, you will serve as a trusted advisor to clients, understanding their goals, keeping them informed of the solution roadmaps, and helping them maximize their return on investment through best practice recommendations. 

To be successful in this role, you must be a subject matter expert, understanding the use of Intapp Compliance solutions or other risk management and compliance systems in a professional services firm environment. This will enable you to collaborate with our client’s IT and business owners to review client situations, provide informed advice, and assist in identifying specific corrective measures when challenges arise. 
The Solution Advisory Manager has the responsibility to work with a segment of clients, primarily virtually, but occasionally with on-site visits and live events. 

What you will do:

• Consult with clients post-deployment to ensure they capitalize on all available features in the solution and that the implemented solution meets the client’s organizational and business needs.  

• Understand and be able to clearly articulate the benefits of Compliance Solutions to business and IT users.

• Focus on satisfaction with Compliance Solutions and create remediation plans, de-escalate issues, and help with troubleshooting when required.

• Curate product enhancement requests received from clients and coordinate responses to clients. 

What you will need

• 5-15 years of experience at a professional services firm in a technology role, preferably within the Risk, Compliance, or New Client Onboarding teams - ideally at a law firm or a service provider for the legal industry.

• Experience with Intapp solutions, including Conflicts, Intake, or Terms, is a distinct advantage. 

• Understanding integrations with financial, practice, and document management systems and 3rd party data providers is an advantage. 

• Experience with adoption strategies for technologies in a professional services setting is beneficial.

• Strong business acumen and client service mentality. 

• Strong analytical skills and an ability to collect and analyze input from multiple sources. 

• Strong time management skills and ability to prioritize. 

• Resourceful problem-solver, driven by results. 

• Self-starter, dependable, collegial, and a team player.

• Bachelor's degree required.

• Ability to travel up to 10% of the year.

What you will gain at Intapp:

At Intapp, you’ll get the opportunity to bring your talents and intellectual curiosity to create better outcomes for our people and our clients. You’ll be part of a growing public company, with a modern work environment that’s connected yet flexible and where your professional growth and well-being are top priorities.  We’ll collaborate and grow together, supporting each other in a positive, open atmosphere that fosters creativity, innovation, and teamwork.

Here, you will have the opportunity to:

• Expand Your Skills: Unlock your potential with professional development opportunities supported by a community of experienced professionals. We offer reimbursement for training and continuing education to help you stay ahead in your career.
• Enjoy Where You Work: Thrive in our modern, open offices designed to inspire creativity and collaboration. Our complimentary lunches and fully stocked kitchens ensure you have everything you need to stay energized throughout the day.
• Support What Matters Most: Our comprehensive wellness and flexible time off programs and our benefits are designed to care for you and your family.  Our family-formation benefits and support during your family-building journey ensure you have the resources you need when it matters most. We believe in giving back and supporting our communities with paid volunteer time off and a donation matching program for the causes you care about.

Join us and be a part of a collaborative and welcoming culture where your contributions are valued, and your professional growth is a priority. Together, we are building a company of long-term value that we can all be proud of.

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Intapp provides equal employment opportunities to all qualified applicants and will make hiring decisions without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristic protected by federal, state or local laws.

Please note: Intapp will not hire through text message, social media, or email alone. We will never extend a job offer unless you have been contacted directly by an Intapp recruiter and have participated in the interview process which will generally consist of 3 or more virtual or in person meetings. Please note that Intapp only uses company email addresses, which contain “@intapp.com” or “@dealcloud.com” to communicate with candidates via email. Intapp will never ask for financial information of any kind or for any payment during the job application process. We post all legitimate job openings on the Intapp Career Site at https://www.intapp.com/working-at-intapp/. If you believe you were a victim of such a scam, you may contact your local authorities. Intapp is not responsible for any claims, losses, damages, or expenses resulting from scammers.