Solutions Architect | US or CAN Based | Fully Remote

Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise.
We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.

We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model.

For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships.

Sutherland is seeking an experienced Solutions Architect (Contractor) to support one of our growing healthcare programs! The Solutions Architect will translate business needs into secure, scalable, and cost-effective technology solutions. This role will partner with business and technology teams to understand their objectives, evaluate options, and design practical solutions that support the organization’s strategic priorities.

Reporting to the Head Information Security Architect, this is a cross-functional technology architecture role—not a dedicated information security position. Its scope encompasses applications, integrations, data, infrastructure, cloud services, and third-party platforms. Security is an integral design consideration alongside functionality, usability, reliability, maintainability, and cost.

The Solutions Architect will connect business stakeholders with technical delivery teams, providing architectural direction from discovery through implementation. The role will help teams make informed technology decisions, navigate dependencies, and deliver solutions that fit the broader enterprise environment. Candidates can be based out of the US, Canada or the UK! 

In this role, the Solutions Architect will:

1. Partner with business stakeholders to understand desired outcomes, by analyzing and interpreting business and technical requirements into architect comprehensive solutions.
2. Then translate business needs into functional requirements, non-functional requirements, technical requirements, with actionable solution designs.
3. Aligning AI initiatives with our client's organizational goals and ensuring long term scalability by generating End-to-End solution design spanning business applications, enterprise platforms and cloud services.

Key Responsibilities

• Business Partnership and Requirements Discovery

• Partner with business stakeholders to understand desired outcomes, operational challenges, and opportunities for technology improvement.

• Translate business needs into functional requirements, technical requirements, and actionable solution designs.

• Identify constraints, dependencies, assumptions, and success criteria early in the planning process.

• Help stakeholders evaluate whether to adopt existing capabilities, purchase a solution, build new functionality, or integrate available services.

• End-to-End Solution Design

• Design solutions spanning business applications, enterprise platforms, data flows, integrations, infrastructure, and cloud services.

• Balance business value, user experience, scalability, reliability, security, delivery complexity, and total cost of ownership.

• Evaluate proposed solutions for compatibility with existing systems, enterprise standards, and long-term technology direction.

• Develop architecture diagrams, integration specifications, architecture decision records, and implementation roadmaps.

• Identify opportunities to simplify the technology environment, reuse existing capabilities, and reduce unnecessary duplication.

• Technology Evaluation and Decision Support

• Assess products, platforms, services, and vendors against business and technical requirements.

• Present recommendations with clear explanations of alternatives, trade-offs, costs, risks, and operational implications.

• Lead or support proofs of concept to validate feasibility and resolve material uncertainties.

• Partner with procurement, legal, information security, and technology teams as needed during solution selection. Delivery Guidance and Collaboration

• Provide architectural guidance to engineering, infrastructure, application, and implementation teams throughout delivery.

• Work with project and product leaders to align solution scope, dependencies, sequencing, and technical milestones.

• Review implementation designs and help resolve cross-system or cross-team technical issues.

• Identify material deviations from the agreed architecture and help teams evaluate and document appropriate changes.

• Support transition to operations through clear documentation, ownership definitions, and knowledge transfer. • Architecture Alignment and Responsible Design

• Collaborate with Information Security Architecture to incorporate appropriate safeguards into solution designs from the outset.

• Partner with relevant specialists to address privacy, compliance, resilience, accessibility, and operational requirements.

• Align solutions with established architecture principles and technology standards while supporting justified exceptions.

• Surface material risks and unresolved decisions to the appropriate stakeholders and decision-makers. • Contribute reusable patterns, reference architectures, and lessons learned to improve future solution delivery. Role Scope and Accountability

• The role’s primary accountability is the quality and suitability of the overall technology solution—not ownership of the information security program. •

• Delivery teams retain responsibility for implementation and ongoing technical execution.

• Security, privacy, compliance, and other specialist teams retain their respective policy, assurance, and approval responsibilities.

• The Solutions Architect connects these perspectives into a coherent design, makes recommendations, and guides architectural decisions within delegated authority.

• The reporting relationship provides a home for architectural leadership and secure design practices without limiting the role to security technologies, security reviews, or control enforcement.

• Experience in solution architecture, software engineering, systems integration, infrastructure, cloud engineering, or a related IAM discipline.
• Strong understanding of application architecture, APIs, integration patterns, databases, networking, and cloud services.

• Demonstrated experience designing and delivering technology solutions across multiple systems or technical domains.

• Experience in solution architecture, software engineering, systems integration, infrastructure, cloud engineering, or a related discipline.

• Strong understanding of application architecture, APIs, integration patterns, databases, networking, and cloud services.

•Ability to translate ambiguous business needs into clear requirements and practical technical designs.

• Ability to evaluate alternatives across functionality, security, performance, reliability, maintainability, and cost. 

• Experience producing architecture diagrams, technical documentation, and decision records.

• Strong communication skills, including the ability to explain complex technical concepts to nontechnical audiences.

• Ability to build consensus, influence decisions, and work effectively across teams without direct management authority.

• Ability to work independently and collaborate effectively in a fully remote environment.

•Preferred Qualifications • Experience with enterprise applications, SaaS platforms, cloud services, and hybrid technology environments. • Experience with technology modernization, platform consolidation, or complex integration initiatives. • Familiarity with identity and access management, data protection, and secure design principles. • Experience evaluating vendors, developing proofs of concept, and assessing total cost of ownership. • Familiarity with DevOps practices, infrastructure as code, and automated delivery pipelines. • Relevant solution architecture, cloud, or enterprise architecture certifications. • A dedicated cybersecurity background or security certification is not required. Candidates should demonstrate the ability to incorporate security requirements into broader solution designs and collaborate effectively with security specialists. Measures of Success • Proposed solutions address clearly defined business needs and measurable outcomes. • Stakeholders receive timely, actionable recommendations with transparent trade offs. • Designs appropriately balance business value, cost, scalability, security, and operational sustainability. • Delivery teams have sufficient architectural clarity to implement solutions effectively. • Technical dependencies and significant risks are identified early rather than discovered late in delivery. • Solutions make appropriate use of existing capabilities and avoid unnecessary complexity. • Implemented solutions have clear ownership, documentation, and operational support arrangements.

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