Sr Advisory Solution Consultant - Identity Security

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.

Join us to put AI to work for people.

Armis from ServiceNow, protects the entire attack surface and manages an organization’s cyber risk exposure in real time. Combined with ServiceNow’s Security and Risk capabilities, as well as Identity Security capabilities from Veza, we bring together all critical capabilities to secure every asset, every identity - incl. AI Agents - across all environments with the right level of context - security, operational and business - to build the first of its kind autonomous defense platform for the Agentic Enterprise.

About the Opportunity 

We're looking for an exceptional Senior Advisory Solutions Consultant to join our Identity Security Center of Excellence at ServiceNow. 

As enterprises navigate increasingly complex security environments, fragmented identity ecosystems, and the rapid adoption of AI, identity has become the control point for enterprise security, and the need for intelligent, unified identity security solutions has never been greater. 

This is an opportunity to help shape how some of the world's largest organizations approach identity security, access governance, cyber risk, and AI-driven security transformation. 

We're seeking a technically accomplished, strategically minded professional who thrives at the intersection of cybersecurity, identity, enterprise architecture, and consultative solution selling. 

What You'll Do 

Serve as a Trusted Technical Advisor 

• Partner with enterprise customers, CISOs, security architects, and identity leaders to understand their security challenges, business priorities, and transformation initiatives. 
• Translate complex security requirements into compelling solution strategies and measurable business outcomes. 
• Lead technical discovery, architectural discussions, executive workshops, and strategic solution engagements. 

Drive Security & Identity Solution Excellence 

• Provide deep technical expertise across Identity Security, Identity Governance and Administration (IGA), Identity and Access Management (IAM), and security operations. 
• Help customers understand and realize the value of ServiceNow's expanding security portfolio, including Veza and Armis. 
• Architect solutions that address identity visibility, access intelligence, least-privilege enforcement, cyber exposure, and security risk reduction. 
• Demonstrate how integrated security capabilities can help organizations eliminate silos and improve their overall security posture. 

Shape the Future of AI & Identity Security 

• Advise customers on emerging identity and security challenges associated with AI agents, non-human identities, and autonomous systems. 
• Explore approaches to AI agent discovery, identity lifecycle management, permissions, governance, and access control. 
• Help organizations establish security and governance frameworks as they scale AI adoption. 

Influence Strategic Enterprise Opportunities 

• Collaborate closely with account teams, solution consulting leadership, product management, and engineering to advance complex enterprise opportunities. 
• Lead compelling technical presentations, solution demonstrations, architecture workshops, and proof-of-value engagements. 
• Articulate differentiated technical value and competitive positioning in sophisticated enterprise environments. 
• Act as a technical escalation point and subject matter expert for strategic customer engagements. 

Elevate the Center of Excellence 

• Contribute to reusable solution architectures, technical enablement, demonstrations, and field best practices. 
• Mentor and enable field Solutions Consultants on security and identity technologies. 
• Bring customer and market insights back to product and engineering teams to influence innovation and solution strategy. 

What You'll Bring 

Technical Expertise 

• Deep experience in identity security, including IAM, IGA, and privileged access, with identity as your primary focus within enterprise cybersecurity. 
• Solid understanding of authentication, authorization, access governance, entitlement management, and least-privilege principles. 
• Subject matter expertise in identity security architectures for large, complex enterprises, with the fluency to speak credibly about identity platforms, cloud infrastructure, APIs, and modern security architectures to identity teams, enterprise architects, and business leaders alike. 
• Understanding of emerging security challenges involving AI agents, machine identities, and non-human access. 
• Ability to connect complex technical capabilities to meaningful security and business outcomes. 

Consultative & Strategic Skills 

• Proven track record selling identity security solutions to large enterprises in a presales, solution consulting, security architecture, or technical advisory role, including shaping and closing complex, multi-stakeholder deals. 
• Confidence presenting to and advising a range of enterprise audiences, from security and IT leaders, including CISOs and CIOs, to identity teams and enterprise architecture groups, with the ability to frame identity security in terms of business risk and outcomes. 
• Ability to lead complex technical conversations, challenge conventional thinking, and influence architectural decisions. 
• Strong presentation, storytelling, and solution demonstration skills. 
• A collaborative mindset and the ability to operate effectively across sales, engineering, product, and customer teams. 

What Will Set You Apart 

• Experience selling, implementing, or competing against technologies such as Veza, SailPoint, Saviynt, CyberArk, Okta, Microsoft Entra, or comparable security and identity platforms. 
• Understanding of identity security posture management, identity threat detection, cyber asset visibility, and exposure management. 
• Strong familiarity with cloud-native environments, Zero Trust architectures, and modern enterprise security frameworks. 
• Hands-on experience with APIs, integrations, scripting, or solution prototyping. 
• A strong point of view on how AI will reshape identity security and enterprise cybersecurity. 
• The curiosity to explore emerging technologies and the ability to turn innovative ideas into practical customer solutions. 

Why Join Us? 

You'll be part of the Identity Center of Excellence, a specialized team operating at the forefront of some of the most important transformations in enterprise technology. 

This role offers the opportunity to influence strategic customer engagements, collaborate with talented technical leaders, work with an expanding portfolio of security technologies, and help define how enterprises secure identities, assets, and AI-driven environments. 

We're looking for more than a technical expert. We're looking for a strategic thinker, trusted advisor, and passionate technologist who can earn the confidence of security and IT leaders, identity teams, and enterprise architects, and help shape the future of enterprise identity security. 

Interested in helping us build what's next? We'd love to hear from you. 

For positions in this location, we offer a base pay of $168,750 - $240,000, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity,  veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.  

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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