Implements, configures, tests, maintains, and modernizes the Cerner Capacity Management Application within an EHR environment. Consults on workflows, maps current and future-state processes, resolves complex issues, manages risks and configuration status, and supports solution design and implementation. Partners with clients, project leaders, business stakeholders, and organizational teams while mentoring associates and navigating complex relationships.
Job Summary
Community Health Systems is hiring a Senior Capacity Management Application Analyst to join our EHR Team. This role will help implement, manage, and modernize the Cerner Capacity Management Application. As a Senior Analyst, you will consult on comprehensive service line workflows, including current state and future state, and work with clients to map out stop-start-continue processes to determine how the system will be designed and tested while adhering to the CHS Standard. You will identify, resolve and report solution status, risks, and issues to client and project leadership, coach on data collection and system design requirements and analyze to determine optimal solution build and implementation. You will also consult with internal project and organizational teams to bi-directionally share configuration status, project timelines and project updates, and verify configuration requests. As a key member of the team, you will maintain relationships and navigate through conflict and complex relationship situations to achieve business objectives, coach and mentor associates and support internal team initiatives.
Essential Functions
- Senior Cerner Application Analyst is responsible for evaluating, building, testing and resolving Issues with and maintaining the Cerner Capacity Management Application(s).
- Resolves complex problems that may involve various groups across functional lines and exercises independent judgment in developing processes, techniques, and success factors.
- Identify, resolve and report solution status, risks, and issues to client and project leadership, coach on data collection and system design requirements and analyze to determine optimal solution build and implementation.
- Consult with internal projects stakeholders, Business Partners, and organizational teams to bi-directionally share configuration status, project timelines and project updates, and verify configuration requests.
- Stay up to date on industry and Cerner best practices for continuous modernization of the EHR.
Qualifications
- Bachelor's Degree in Information Technology, Computer Science, or Software Engineering; or the equivalent required
- 5-7 years of experience in application analysis, system configuration, or IT solution delivery required
- 6 -10 years direct application experience preferred
Knowledge, Skills and Abilities
- Deep knowledge of application workflows, system configurations, and integration frameworks.
- Strong analytical, troubleshooting, and documentation skills.
- Proven ability to manage medium to large-scale application projects.
- Excellent collaboration, stakeholder communication, and mentoring capabilities.
- Ability to balance technical priorities with organizational goals.
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