Leads the strategy, modernization, and delivery of enterprise storage platforms supporting critical financial services applications. Oversees multiple engineering teams across storage, networking, replication, resiliency, automation, observability, and recovery. Drives software-defined, API-first infrastructure, Infrastructure as Code, continuous delivery, and AI-enabled engineering practices. Partners with cybersecurity, architecture, cloud, risk, and application teams while setting technical standards, governance, and responsible AI controls. Provides executive-level leadership and alignment across complex technology and investment priorities.
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As a Senior Director of Software Engineering at JPMorganChase within Infrastructure Platforms Foundational Services, you will lead multiple technical areas responsible for the engineering and modernization of enterprise storage platforms that support critical applications and services across the firm. You will apply deep knowledge of software engineering, infrastructure, and storage technologies to drive highly automated, resilient, scalable, and secure storage services. You will collaborate across technical domains to advance software-defined infrastructure, intelligent automation, and AI-enabled engineering practices while helping the firm remain at the forefront of technology trends, engineering practices, and innovation.
As a Senior Director of Software Engineering at JPMorganChase within Infrastructure Platforms Foundational Services, you will lead multiple technical areas responsible for the engineering and modernization of enterprise storage platforms that support critical applications and services across the firm. You will apply deep knowledge of software engineering, infrastructure, and storage technologies to drive highly automated, resilient, scalable, and secure storage services. You will collaborate across technical domains to advance software-defined infrastructure, intelligent automation, and AI-enabled engineering practices while helping the firm remain at the forefront of technology trends, engineering practices, and innovation.
Job responsibilities
- Leads the engineering strategy, modernization, and delivery of enterprise physical storage platforms supporting critical applications and services across the firm
- Drives the evolution of storage platforms toward software-defined, API-driven, and highly automated infrastructure that improves provisioning, scalability, reliability, and operational efficiency
- Leads engineering capabilities across block and file storage, storage networking, replication, capacity and performance management, data protection, resiliency, and recovery
- Establishes engineering standards for storage provisioning, configuration, lifecycle management, observability, performance, availability, and infrastructure automation
- Sets and scales multi-department strategy for AI-enabled engineering and automation, including opportunities to improve capacity forecasting, anomaly detection, incident triage, root-cause analysis, automated remediation, and engineering productivity using enterprise-authorized tools
- Applies software engineering practices and tools, including Infrastructure as Code, APIs, continuous integration and delivery, automated testing, and configuration management, to improve the delivery and operation of storage services
- Establishes appropriate guardrails for AI-enabled infrastructure engineering, including validation, security, resiliency, traceability, human oversight, and responsible handling of sensitive data
- Partners across infrastructure, cloud, application, cybersecurity, architecture, and technology risk teams to deliver highly available, secure, resilient, and cost-effective storage services
- Provides leadership and strategic direction to multiple engineering teams while developing a culture of technical excellence, accountability, innovation, and continuous improvement
- Acts as a primary interface with senior leaders, stakeholders, and executives, driving alignment and consensus across complex technology, business, risk, and investment priorities
- Champions the firm's culture of diversity, opportunity, inclusion, and respect
Required qualifications, capabilities, and skills
- Formal training or certification on software engineering concepts and 10+ years of applied experience; in addition, 5+ years of experience leading technologists to manage, anticipate, and solve complex technical challenges within a domain of expertise
- Experience developing and leading large or cross-functional engineering teams responsible for enterprise infrastructure, storage, distributed systems, or other large-scale technology platforms
- Strong knowledge of enterprise storage platforms and architectures, including block and file storage, storage networking, replication, high availability, capacity, performance, data protection, and recovery
- Experience engineering large-scale infrastructure with an emphasis on software-based automation, APIs, configuration management, Infrastructure as Code, observability, reliability, and lifecycle management
- Demonstrated experience influencing across highly matrixed, complex organizations and delivering technology outcomes at scale
- Experience leading the adoption of AI-enabled engineering and automation capabilities, including appropriate governance, human oversight, quality controls, security, and responsible AI practices
- Experience leading complex initiatives supporting system design, testing, operational stability, resiliency, and production readiness
Preferred qualifications, capabilities, and skills
- Experience engineering or leading large-scale enterprise storage environments and technologies
- Experience with storage technologies and protocols such as storage area networks, network-attached storage, Fibre Channel, NVMe, NFS, SMB, replication, snapshots, and data protection technologies
- Software engineering or infrastructure automation experience using technologies such as Python, Go, Java, REST APIs, Infrastructure as Code, continuous integration and delivery, configuration management, and automated testing
- Experience applying AI or machine learning capabilities to infrastructure operations, including predictive capacity management, anomaly detection, intelligent observability, incident management, or automated remediation
Experience modernizing infrastructure environments through platform engineering, self-service capabilities, API-first service delivery, and policy-driven automation
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
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