Design, operate, and scale observability platforms (metrics, logs, traces, events); build instrumentation standards; implement monitoring, alerting, and dashboards; support incident response and post-incident analysis; enable observability data for AIOps and automation.
Are you looking to Optimize your life? Start your exciting path to a rewarding career today!
We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community.
If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you!
We are Optimum!
Job Summary
The Observability Engineer designs and maintains the platforms that provide deep visibility into systems, networks, and applications. This role enables proactive detection, faster incident response, and data-driven operational excellence through metrics, logs, traces, and events.
Responsibilities
• Design and operate observability platforms (metrics, logs, traces, events)
• Build instrumentation standards and onboarding patterns
• Implement monitoring, alerting, and dashboards for critical systems
• Partner with engineering and operations teams on observability best practices
• Optimize signal quality and reduce alert noise
• Support incident response, post-incident analysis, and reporting
• Enable observability data for AI Ops and automation use cases
• Maintain platform reliability, scalability, and cost efficiency
Qualifications
Required Qualifications
• 5+ years of experience in observability, SRE, or platform engineering
• Strong experience with monitoring and observability tools
• Experience instrumenting applications and infrastructure
• Strong understanding of distributed systems and failure modes
• Ability to translate operational needs into actionable signals
• Experience working within an Agile or SAFE Agile work model
Preferred Qualifications
• Experience with OpenTelemetry
• Exposure to large-scale network or infrastructure environments
• Experience supporting NOC, SRE, or incident response teams
• Familiarity with observability-driven automation or AIOps
At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey.
If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity.
All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, national origin, religion, age, disability, sex, sexual orientation, gender identity or protected veteran status, or any other basis protected by applicable federal, state, or local law. The Company provides reasonable accommodations upon request in accordance with applicable requirements.
Optimum collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state, and local law.
Applicants for employment with the Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.
Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $83,538.00 - $119,340.00 / year. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity.
Nearest Major Market: Plano
Nearest Secondary Market: Dallas
We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community.
If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you!
We are Optimum!
Job Summary
The Observability Engineer designs and maintains the platforms that provide deep visibility into systems, networks, and applications. This role enables proactive detection, faster incident response, and data-driven operational excellence through metrics, logs, traces, and events.
Responsibilities
• Design and operate observability platforms (metrics, logs, traces, events)
• Build instrumentation standards and onboarding patterns
• Implement monitoring, alerting, and dashboards for critical systems
• Partner with engineering and operations teams on observability best practices
• Optimize signal quality and reduce alert noise
• Support incident response, post-incident analysis, and reporting
• Enable observability data for AI Ops and automation use cases
• Maintain platform reliability, scalability, and cost efficiency
Qualifications
Required Qualifications
• 5+ years of experience in observability, SRE, or platform engineering
• Strong experience with monitoring and observability tools
• Experience instrumenting applications and infrastructure
• Strong understanding of distributed systems and failure modes
• Ability to translate operational needs into actionable signals
• Experience working within an Agile or SAFE Agile work model
Preferred Qualifications
• Experience with OpenTelemetry
• Exposure to large-scale network or infrastructure environments
• Experience supporting NOC, SRE, or incident response teams
• Familiarity with observability-driven automation or AIOps
At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey.
If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity.
All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, national origin, religion, age, disability, sex, sexual orientation, gender identity or protected veteran status, or any other basis protected by applicable federal, state, or local law. The Company provides reasonable accommodations upon request in accordance with applicable requirements.
Optimum collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state, and local law.
Applicants for employment with the Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.
Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $83,538.00 - $119,340.00 / year. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity.
Nearest Major Market: Plano
Nearest Secondary Market: Dallas
Top Skills
Aiops
Opentelemetry
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