Sr. HR Business Partner

Openly is rebuilding insurance from the ground up. We are re-envisioning and enhancing every aspect of the customer experience. Doing this requires a rapidly growing team of exceptional, curious, empathetic people with a wide range of skill sets, spanning technology, data science, product, marketing, sales, service, claims handling, finance, etc.

We created Openly because we saw an evident gap in the market for premium insurance made simple. Consumers deserve more complete coverage at competitive prices.

• The Price Difference: Using cutting-edge data and technology, we provide you with customizable, competitive prices to protect your most valuable assets.
• The Policy Difference: Coverages are truly customizable to meet your individual protection needs, for both standard coverages and optional add-ons.
• The Experience Difference: From tailored claims handling to highly responsive customer service, we are focused on making the home insurance purchasing process a better overall experience.

At Openly, our people are just as important as our product. For us, collaboration, communication, and work-life balance are more than nice-to-haves— they’re the must-haves that make us who we are. We believe a great company is the result of a shared set of values, so we look for these qualities in every candidate we hire. 

• Integrity
• Empathy
• Teamwork
• Curiosity
• Urgency

We've designed our hiring process with you, the candidate, in mind. At every step, you have the chance to present your strengths and learn more about what makes Openly a great place to work.

We embrace individuality and believe diverse teams are winning teams. Our commitment to inclusion across race, gender, age, religion, identity, and experience drives us forward every day.

Key Responsibilities  

• Work with functional leadership to ensure the organization is aligned to the company strategy, culture, values and emerging technologies 
• Partner with leaders to align current and future business needs into an overall integrated People plan for the function, focusing on opportunities that contribute to the growth and competitiveness of the business 
• Champion the adoption of AI and automation tools within the People and Culture function to streamline administrative workflows, freeing up 'mental bandwidth' for high-impact strategic coaching and creative problem-solving 
• Partner with leaders to ensure Diversity, Inclusion, Equity isn’t an “HR topic” - everyone plays a part 
• Support performance management of staff and manage employee relations, when necessary 
• Structure the performance review process, and train managers to be able to give feedback on their own 
• Participate in company-wide performance campaigns 
• Integrate and partner with HR colleagues in the Talent Acquisition, Learning & Development, HRIS, and People Operations teams to implement solutions and help scale the business 
• Proactively assess team, manager, organizational development needs, make recommendations, and implement appropriate solutions 
• Continuously challenge job descriptions and comp/ben mechanisms to ensure adequacy between organizational efforts and strategic importance of each population (in collaboration with the TA team) 
• Gather key Learning & Development needs and collaborate with the L&D team to ensure that needs are met
• Use engagement survey results and insights to make impactful recommendations 
• Leverage data-driven insights to build the 'why' behind organizational changes, ensuring leadership buy-in through evidence-based storytelling. 
• Ability to manage HR projects and guide the HR team  

• You know the 'why' behind the HR textbooks, but you prioritize the 'how.' You have a talent for stripping away HR jargon to deliver practical, common-sense solutions that move the needle 
• Have a passion for at least one of the following: Compensation & Benefits, Project Management, or HR Systems 
• You love collaborating with team members 
• You thrive on innovation 
• You’re creative. You love to find new and fun ways to make an impact 
• Think strategically and translate concepts into actionable items 
• Ability to adapt and tailor communication style for your audience 
• Not afraid of a challenge
• Experienced in working in a fully remote environment 
• Have a strong work ethic to work independently with a desire to learn, grow and own projects/tasks 
• Tremendous sense of urgency and ability to work in a fast-paced and changing environment 
• Ability to have fun in whatever you do  

• You have 8+ years of experience in human resources, organizational development, or other related fields 
• Experience supporting an operational function, inclusive of call center employees, is required 
• Experience in insurance and/or a start-up, a plus 
• Ability to position yourself as credible (garners respect, acts with integrity, keeps commitments); proactive (has a point of view, challenges assumptions, takes initiative); and a trusted thought-partner (builds relationships, delivers results). 
• Prior experience working in a fast-paced environment in a period of hypergrowth 
• Experience managing multiple projects simultaneously 
• Experience managing a team is a plus 
• Experience building processes 
• Experience managing change for hyper growth organizations 
• Knowledge of Federal and State labor laws  

We will continue to accept applications through 5:00pm EST on Friday, March 6th. 

Benefits & Perks

• Remote-First Culture - We supported #remotelife long before it was a given. We'll keep promoting it.
• Competitive Salary & Equity
• Comprehensive Medical, Dental, and Vision Plan Offerings
• Life and disability coverage including voluntary options
• Parental Leave - up to 8 weeks (320 hours) of paid parental leave based on meeting eligibility requirements
  (Birthing parents may be eligible for additional leave through STD)
• 401K Company Contribution - Openly contributes 3% of the employee's gross income, even if the employee does not contribute.
• Work-from-home stipend - We provide a $1,500 allowance to spend on setting up your home workplace
• Annual Professional Development Fund: Each employee has $2,000 in professional development (PD) funds to spend on activities or resources annually. We want each Openly employee to achieve personal and professional success and to feel supported, confident, and informed about improving their efficiency and productivity.
• Be Well Program - Employees receive $50 per month to use towards your overall well-being
• Paid Volunteer Service Hours
• Referral Program and Reward

Depending on position, Employees generally are eligible for cash incentive compensation, including commissions for sales eligible roles. In all cases, eligibility for compensation and benefits is subject to applicable plan and policy terms in effect from time to time.

U.S. Citizens, Green Card Holders, and those authorized to work in the U.S. for any employer and currently residing in the US will be considered.

Openly is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Openly is an E-Verify Employer in the United States. Openly will make reasonable accommodations for qualified individuals with known disabilities under applicable law.

We strive to provide an exceptional applicant and candidate journey when you engage with us. In an effort to respond to applicants in a timely manner, we leverage AI to organize applications and resumes based on required and applicable skills and experience. To allow our applicants to drive their initial interview experience with us, we may leverage an AI-supported scheduling tool so you can choose when to meet with our team. While AI assists with efficiency, all hiring decisions are made by our team members. Rest assured, your data is protected according to privacy laws and company policies. Contact our recruitment team with any questions about our AI-assisted hiring process.