Sr. Product Manager - Revenue Cycle & Medical Necessity

WHAT YOU’LL DO:

• Define and champion the product vision and strategy for revenue cycle solutions, ensuring alignment with IMO’s broader business objectives. 
• Lead the development and execution of outcome-driven product roadmaps that solve real customer problems and deliver measurable value. 
• Mentor and guide product team members, including Product Owners and subject matter experts, to foster growth and operational excellence. 
• Deeply understand customer EHR workflows, market dynamics, and competitive landscape to identify opportunities and shape product direction. 
• Deeply understand end-to-end revenue cycle workflows, including coding, billing, claims management, prior authorization, medical necessity, and payer-provider interactions to inform strategic product decisions and deliver solutions that solve real healthcare challenges. 
• Own the product lifecycle – from discovery through delivery and commercialization, ensuring quality and timely execution. 
• Collaborate with engineering, UX, architecture, client services, and go-to-market teams to develop and launch scalable, user-centric solutions. 
• Work with shared engineering and product owner teams across IMO, managing priorities and alignment on delivery goals. 
• Conduct market and user research to validate needs and prioritize investments. 
• Develop clear business cases, requirements, and user stories tied to strategic outcomes. 
• Navigate trade-offs across business value, technical feasibility, and customer impact. 
• Partner with marketing, sales, and finance on positioning, pricing, and go-to-market strategies. 
• Collaborate with sales leadership in customer meetings, demos, and marketing campaigns to support adoption and retention. 
• Drive internal and external product communications and release planning. 
• Represent the voice of the customer and be a subject matter expert internally and externally. 
• Contribute to webinars, blogs, and other marketing content to promote product capabilities. 
• Engage with customers during calls and demos, gather feedback, and work with Growth, Implementation, and Client Success to support adoption and long-term value. 

WHAT YOU’LL NEED:

• 7+ years in product management, strategy, or related roles, including ownership of complex portfolios. 
• Experience in revenue cycle within a healthcare organization or building revenue cycle solutions (e.g., coding, billing, claims, medical necessity, prior authorization). 
• Proven success driving adoption, growth, and innovation in healthcare technology products integrated with EHRs. 
• Ability to lead cross-functional teams and influence without authority in agile environments. 
• Strong understanding of clinical and financial workflows, payer-provider dynamics, and regulatory requirements. 
• Experience with API-based products and working knowledge of modern technology stacks. 
• Strong analytical, problem-solving, and decision-making skills. 
• Excellent verbal and written communication skills, adaptable to varied audiences. 
• Ability to balance strategic thinking with attention to execution details.  
• Comfort with tactical execution and roadmap development in coordination with multiple teams. 
• Experience engaging directly with customers through calls, events, and other public-facing activities. 
• Knowledge of competitive and AI-driven revenue cycle solutions is a plus. 
• Willingness to travel occasionally for team collaboration or customer engagements.