Lead and optimize global operations for utilities and cities, drive operational excellence, manage complex programs, and collaborate with cross-functional teams.
Itron is innovating new ways for utilities and cities to manage energy and water. We create a more resourceful world to protect essential resources for today and tomorrow. Join us.
We are seeking a highly skilled and experienced Senior Global Operations Program Manager to lead and optimize our worldwide operations. The ideal candidate will have a proven track record of managing complex international programs, driving operational excellence, and collaborating effectively with cross‑functional teams. This strategic role requires a highly self‑directed and accountable leader with exceptional communication, creativity, and problem‑solving skills to ensure the seamless execution of global initiatives in a technology‑driven Utilities & Energy environment.
Duties and Responsibilities
- Lead strategic global initiatives that strengthen operational excellence, scalability, and resilience across worldwide operations supporting Utilities & Energy technology solutions.
- Develop and execute multi‑year operational roadmaps aligned with business objectives, customer outcomes, and enterprise priorities, while continuously identifying opportunities for innovation and improvement.
- Own end‑to‑end program management for complex, cross‑functional global operations programs, ensuring accountable planning, execution, risk management, and delivery.
- Partner collaboratively across functions, including Product Business Units, Research & Development, Product Marketing, Global Operations (procurement, manufacturing, logistics, quality), and Finance to ensure alignment, transparency, and consistent standards.
- Drive global supply chain optimization, including inventory management, manufacturing operations, logistics, and supplier performance, with a strong focus on resiliency, compliance, and customer impact.
- Establish and maintain global quality and compliance frameworks, working closely with Regulatory Affairs to meet applicable regional and international regulations.
- Define, track, and analyze performance metrics (KPIs) to measure program success, operational efficiency, cost optimization, and customer value.
- Identify, assess, and proactively mitigate risks to global operations programs, ensuring business continuity and reliable service delivery.
- Serve as a trusted leader and communicator, influencing stakeholders at all levels through clear, authentic, and data‑driven insights.
- Champion an agile, self‑directed operating model, empowering teams to innovate, adapt quickly, and deliver high‑impact results in a fast‑evolving global environment.
- Bachelor’s degree in Supply Chain Management, Operations Management, Business, Engineering, or a related field; advanced degree preferred.
- 10+ years of progressive Program Management experience, including leadership of large‑scale, complex, global operations or supply chain programs.
- Demonstrated experience in a Senior Global Operations, Supply Chain, or Program Management leadership role, preferably within a technology‑driven Utilities & Energy environment.
- Deep knowledge of global supply chain principles, supply chain resiliency, manufacturing operations, logistics, inventory management, and best practices.
- Proven ability to operate as a self‑driven, accountable, and highly organized leader who can manage ambiguity, set priorities, and deliver results without constant supervision.
- Strong analytical, problem‑solving, and decision‑making skills, with the ability to translate data into actionable insights.
- Exceptional leadership, communication, and interpersonal skills, with experience influencing cross‑functional and global stakeholders.
- Experience leveraging supply chain and operations technologies to improve visibility, efficiency, and performance.
- Demonstrated commitment to customer‑centric outcomes, collaboration, and continuous improvement.
- Professional certifications such as PMP, APICS, CSCMP, or equivalent operations or supply chain credentials.
- Experience building and scaling resilient global supply chains across diverse geographic regions and regulatory environments.
- Knowledge of cultural considerations and change management in global business operations.
- Background in technology-enabled operations supporting Utilities, Energy, or adjacent regulated industries.
Benefits Info:
This position also includes a competitive benefit package including; financial, social, health and wellbeing programs, paid vacation, 401k matching, employee stock purchase program, hybrid work schedule, and more!
This position also includes a competitive benefit package including; financial, social, health and wellbeing programs, paid vacation, 401k matching, employee stock purchase program, hybrid work schedule, and more!
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills and experience and may vary by location. The base salary is $139,000-218,500 annually. This position is eligible for our annual bonus program.
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Itron is committed to building an inclusive and diverse workforce and providing an authentic workplace experience for all employees. If you are excited about this role but your past experiences don't perfectly align with every requirement, we encourage you to apply anyway. In the end, you may be just who we are looking for!
The successful candidate's starting wage will be determined based on permissible, non-discriminatory factors such as skills and experience.
Itron is proud to be an Equal Opportunity Employer. If you require an accommodation to apply, please contact a recruiting representative at 1-800-635-5461 or email [email protected].
Itron is transforming how the world manages energy, water and city services. Our trusted intelligent infrastructure solutions help utilities and cities improve efficiency, build resilience and deliver safe, reliable and affordable service. With edge intelligence, we connect people, data insights and devices so communities can better manage the essential resources they rely on to live. Join us as we create a more resourceful world: www.itron.com
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