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Manages complex enterprise client accounts by building relationships, executing account strategies, optimizing product adoption, resolving issues, supporting sales opportunities, and coordinating implementations across business units. The role partners with sales and internal teams, supports RFI/RFP/RFQ responses, tracks opportunities and projects, presents to stakeholders, uses data for recommendations, and retains and grows existing business. Up to 25% travel may be required.
Top Skills:
MS OfficeSalesforce
Artificial Intelligence • Automotive • Greentech • Information Technology • Machine Learning • Software • Cybersecurity
Lead enterprise product operations to standardize product management practices, embed AI-first methodologies, develop playbooks and learning programs, drive adoption of discipline frameworks, and partner cross-functionally to improve product readiness and operational change across Cox Automotive.
Top Skills:
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3 Days Ago
Artificial Intelligence • Automotive • Greentech • Information Technology • Machine Learning • Software • Cybersecurity
Leads strategic planning and operational transformation for inventory solutions across auction, dealer, commercial, front office, and client support operations. Develops business cases, metrics, investment scenarios, and sequenced roadmaps; partners with Product, Technology, Operations Excellence, and change-management teams to modernize processes, improve efficiency, enable digital self-service, and drive measurable outcomes. Influences cross-functional stakeholders, supports change adoption, and manages multiple strategic workstreams across multi-site operations.
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The Senior Software Engineer is responsible for developing and maintaining code within ServiceNow to implement new capabilities and features, enhance performance, and ensure maintainability. Additionally, the Senior Software Engineer contributes to Agile planning, offers expert advice, and monitors emerging trends.
Key Responsibilities:
Skills:
Minimum Qualifications:
Preferred Qualifications:
USD 99,000.00 - 165,000.00 per year
Compensation:
Compensation includes a base salary of $99,000.00 - $165,000.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.
Benefits:
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Key Responsibilities:
- Collaborate with Product Management to understand customer and end-user challenges, and design effective solutions.
- Recommend improvements to processes, technology, and interfaces to enhance team effectiveness and reduce technical debt.
- Anticipate capacity requirements for component usage and identify limitations.
- Provide input on story sizing, backlog grooming, and release planning.
- Contribute to product and solution designs to address critical issues and complex problems.
- Develop solutions across multiple ServiceNow products to meet stakeholder needs.
- Perform troubleshooting and investigations as needed.
- Provide ongoing support, monitoring, and maintenance of deployed products.
- Mentor and provide technical guidance to less experienced software engineers.
- Actively participate in the engineering community, stay updated on new software technologies and best practices, and share insights with the organization.
Skills:
- Ensure adherence to relevant technical strategies, policies, standards, and practices.
- Design, code, test, correct, and document ServiceNow scripts, workflows, triggers, and actions according to agreed specifications and standards.
- Familiarity with ServiceNow's Common Service Data Model (CSDM).
- Extensive experience in IT Operations Management (ITOM).
- Extensive experience in engineering and operations, with a background in developing and managing a CMDB.
- Participate in reviews of own work and lead reviews of colleagues' work.
- Manage ServiceNow enhancements to improve business performance.
- Strong analytical and troubleshooting skills.
- Experience with Agile application development practices.
- Strong ITSM product and development experience.
Minimum Qualifications:
- Bachelor's degree in a related discipline and 4 years' experience in a related field. The right candidate could also have a different combination, such as a master's degree and 2 years' experience; a Ph.D. and up to 1 year of experience; or 16 years' experience in a related field.
- Certified in ServiceNow system administration and/or application development (CSA, CAD).
Preferred Qualifications:
- ServiceNow Micro or Implementation Certifications.
- Agile Certifications.
USD 99,000.00 - 165,000.00 per year
Compensation:
Compensation includes a base salary of $99,000.00 - $165,000.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.
Benefits:
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Cox Enterprises Austin, Texas, USA Office
Cox Enterprises Austin, TX Office
10415 Morado Cir, Austin, Texas, United States, 78759 5696
What you need to know about the Austin Tech Scene
Austin has a diverse and thriving tech ecosystem thanks to home-grown companies like Dell and major campuses for IBM, AMD and Apple. The state’s flagship university, the University of Texas at Austin, is known for its engineering school, and the city is known for its annual South by Southwest tech and media conference. Austin’s tech scene spans many verticals, but it’s particularly known for hardware, including semiconductors, as well as AI, biotechnology and cloud computing. And its food and music scene, low taxes and favorable climate has made the city a destination for tech workers from across the country.
Key Facts About Austin Tech
- Number of Tech Workers: 180,500; 13.7% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Dell, IBM, AMD, Apple, Alphabet
- Key Industries: Artificial intelligence, hardware, cloud computing, software, healthtech
- Funding Landscape: $4.5 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Live Oak Ventures, Austin Ventures, Hinge Capital, Gigafund, KdT Ventures, Next Coast Ventures, Silverton Partners
- Research Centers and Universities: University of Texas, Southwestern University, Texas State University, Center for Complex Quantum Systems, Oden Institute for Computational Engineering and Sciences, Texas Advanced Computing Center
