Sr. Solutions Engineer

As vCluster Labs’ Sr. Solutions Engineer, you aren’t just selling software; we are defining a category. In this role, you will be the technical architect of the sales cycle, tasked with identifying, navigating, and solving complex challenges for the world's leading organizations. You will be selling a technical platform that solves critical problems for Engineering, DevOps, Security, and Data leaders.

As a Sr. Solutions Engineer, your role will include:

• Strategic Technical Leadership: Lead technical sales engagements and own the "Technical Win." Partner with Account Executives to craft tailored solutions that address customer needs and challenges in Kubernetes environment.
  POC Execution: Manage the technical lifecycle from discovery to proof of concept (POC) implementation. You will be responsible for demonstrating Loft Labs' products (vCluster Pro, DevPod Pro) and addressing customer queries.

• Value Engineering: Move beyond feature/function selling; articulate a clear "Business Value Assessment" (BVA) that ties our technical capabilities to the customer's top-line revenue or bottom-line efficiency.

• Multi-Threaded Engagement: Navigate complex organizations to build consensus across technical champions (Dev/Ops/Security practitioners) and executive economic buyers (CTO, CIO, CISO).

• Lifecycle Continuity: Assist in transitioning newly acquired accounts to the Customer Success team to ensure a smooth handover. You will act as a best practice and technical advisor throughout the customer journey.

• Methodical Qualification: Understand and qualify opportunities partnering with Account Executives following the MEDDPICC or Command of the Message frameworks.
  

This role could be a fit for you if you bring:

• Experience: 7+ years of experience in a technical role, with at least 3+ years specifically in solutions engineering or sales engineering.

• Technical Aptitude: You are "technically fluent" and can hold your ground in a conversation with a VP of Engineering or a Chief Architect about their tech stack, workflow, and pain points. You have a strong understanding of Kubernetes, containerization, and cloud-native technologies.

• Methodology Master: You live and breathe sales methodology. You can clearly explain how you use MEDDPICC/MEDDIC to qualify deals and de-risk your pipeline.

• Start-Up Grit: Experience working in a high-growth environment (Series B to IPO phase). You are comfortable with ambiguity and are willing to build the playbook, not just read it.

• Communication: Excellent communication skills, with the ability to explain complex technical concepts to both technical and non-technical audiences.

Bonus points for:

• Domain Expertise: A proven track record of selling complex SaaS/PaaS solutions. Experience in DevOps, Infrastructure, Data, Observability, or Cybersecurity is highly preferred.

• Hands-On Skills: Relevant certifications such as CKA (Certified Kubernetes Administrator) or CKAD (Certified Kubernetes Application Developer). Experience with virtual Kubernetes clusters and multi-tenancy solutions.

• Startup Experience: You have been at an early-stage organization where you function autonomously and strive towards building something great.

• Community: Contributions to open-source projects, particularly in the Kubernetes ecosystem.

We are a venture-backed tech startup striving to be the leading force in enabling platform engineers. We raised +$30M from top-tier VCs such as Khosla Ventures (first investor in OpenAI, GitLab, Stripe, Doordash) and are in a hyper-growth phase looking for motivated people to complement our team. Our headquarters are in San Francisco (Salesforce Tower), but our team is distributed around the globe and we have a remote-first work culture.

We're the company behind vCluster, an open-source technology for virtualizing Kubernetes (+10k GitHub stars). Open source is part of our DNA.

The adoption of our commercial product based on vCluster has grown extremely fast (multi-million dollar revenue) and our customer base includes some of the biggest companies in the world, including 6 Global Fortune 500 companies as well as some of the fastest-growing tech unicorns.

Benefits

We offer the following benefits:

• Competitive Salary: We offer a competitive compensation package, including equity.

• Platinum-Level Insurance: Health, dental, vision, and life Insurance, including plans for you and eligible dependents (benefits vary depending on country).

• Flexible Working Schedule:  You have a doctor’s appointment or need to head to the supermarket to get groceries at 2pm? We won’t have an issue with that. To us, results matter more than clocking in and out at the same time every day.

• Workplace Flexibility:  We’re very flexible about where you work. We know things can change in life and we’re happy to adjust the work environment for you along the way.

At vCluster Labs, we value and stand for:

1. Open Source, Open Mind: We are actively contributing to and maintaining open-source projects. Internally, we foster meritocracy — the strongest ideas win, no matter who or where they come from.

2. Build Tomorrow’s Standards, Intentionally: We don't just ship software; we define the state-of-the-art of tomorrow. We are fearless in tearing down old approaches to build something better, but we are disciplined in how we do it because we know our users rely on our technology to run mission-critical infrastructure platforms.

3. Create Wow: We measure success by the experience we generate, both inside and outside the company. For our customers, this means impressive speed and intuitive experiences. For our team, this means going the extra mile to support one another and to continuously drive each other to new heights.

4. Own the Outcome: We understand that our responsibility doesn't end when a task is checked off; it ends when the value is delivered. We connect our daily individual actions to the broader success of the company and our customers.