About CharterUP. CharterUP is transforming the $450+ billion group transportation and mobility market with an AI native platform that powers modern charter, shuttle, and emerging autonomous vehicle operations. Trusted by many Fortune 500 companies, CharterUP connects enterprises, institutions, and event organizers to thousands of bus operators nationwide, while increasingly serving as the operating system for large scale shuttle and transit programs across airports, campuses, industrial sites, and major events.
Through real time availability, transparent pricing, intelligent routing, and AI driven dispatch and optimization, CharterUP replaces a fragmented and opaque industry with automation, accountability, and scale.
Why Join Us
- Innovative Impact: Be part of the team that's revolutionizing group travel, setting new standards in an industry overdue for change.
- Growth Opportunities: As a hyper growth company and one of the fastest-growing companies recognized by Inc., there’s no better time to join our dynamic, growth-stage organization.
- Driven Team: Collaborate with some of the most driven minds in tech, all while working in a remote-first environment with a tech hub in Austin, TX.
- Funding and Stability: Our $60 million Series A funding was just the start—we’re poised for even greater expansion, and you can be part of this exciting journey. CharterUp has achieved this growth profitability and efficiently, ensuring long-term stability.
About the Role
As a Staff Product Manager - Pricing at CharterUP, you’ll join a lean, high-impact team driving the next evolution of products powering our own one of the highest-leverage domains in the business: pricing. A great pricing system is the engine of a healthy marketplace — it drives operator trust, customer satisfaction, and sustainable unit economics. You’ll be responsible for continuing to evolve ours.
You’ll set strategic direction, define the roadmap, and work closely with data science, engineering, and company leadership to build pricing capabilities that improve marketplace performance and deliver the best possible outcomes for customers and operators alike.
This is a role for someone who thinks in systems, thrives on complexity, and wants their work to have direct business impact.
Title: Staff Product Manager - Pricing
Reports to: Chief Product Officer
Location: This position is based in Austin, TX (Hybrid: Monday, Wednesday, Friday in-office).
What You'll Do
- Product Initiatives: Define and own the vision and multi-quarter roadmap for CharterUP’s pricing systems. Identify and prioritize the highest-leverage opportunities to improve marketplace performance, operator trust, and customer outcomes.
- Customer-Centric Approach: Partner with engineering to drive the continuous improvement of our pricing infrastructure — improving accuracy, transparency, and the ability to experiment, learn, and scale.
- Prioritization: Develop a deep understanding of operator behavior, pricing dynamics, and supply-side signals. Use those insights to inform system design and ensure our pricing reflects real-world conditions on both sides of the marketplace.
- Feature Definition: Translate high-level strategic goals into detailed requirements, user stories, and product specifications. Work closely with engineering and design to ship high-quality product that moves key metrics.
- Collaborative Development: Collaborate closely with data science to instrument pricing outcomes, design experiments, and translate analytical findings into product decisions. You’re a true partner to data science — not just a consumer of their output.
- Metrics & Analysis: Define and track success metrics for pricing initiatives. Communicate strategy and progress clearly to executive leadership, sales, and operations — building conviction and creating visibility into outcomes.
- Stakeholder Communication: Work cross-functionally across product, engineering, design, sales, and operations to align on priorities and drive high-quality execution. Set a high bar for product thinking and influence the organization as a senior product leader.
What You'll Bring
- Experience: 7+ years in product management, with experience owning complex, systems-level domains and driving at least one large-scale transformation. Marketplace, pricing, supply/demand infrastructure, or two-sided platform experience is a strong plus.
- Startup Mindset: You can operate in ambiguity, drive decisions with incomplete information, and adjust course quickly. CharterUP is growing fast — you’ll need to build the plane while flying it.
- Communication Skills: You can translate technical complexity into business clarity, and business strategy into engineering priorities. You’re comfortable communicating at every level — from engineering to executive leadership.
- Technical Acumen: You understand how pricing systems, marketplace algorithms, and supply/demand infrastructure are built. You don’t need to write code, but you can engage deeply with engineers on architecture decisions and tradeoffs.
- Problem-Solving: You can hold a complex domain in your head — understand how pricing, fleet supply, margin, and operator behavior interlock — and use that to make sequenced, dependency-aware roadmap decisions. You think in systems, not features.
- Data-Driven Approach: You are genuinely comfortable working with data: reading SQL output, reviewing experiment results, interpreting model outputs, and pressure-testing analytical claims. You can be a real partner to a Staff DS, not just a consumer of their work.
- Strategic Thinking: You don’t need to ship features every sprint to feel productive. You’re energized by foundational investments and strategic groundwork that compounds over multiple quarters.
- User-Centric Focus: You understand two-sided marketplace dynamics and have an opinion on how pricing systems should be designed. You can reason about operator economics, margin structures, and customer price sensitivity without needing everything handed to you.
Recruiting Process
- Step 1 - Video call: Talent Acquisition interview
- Step 2 - Video call: Hiring Manager interview
- Step 3 - Video call: Team interviews
- Step 4 - Final Case Study & Presentation
- Step 5 - Offer & reference check
- Welcome aboard!
We believe great people can live anywhere—and they deserve great benefits, too. While offerings may vary slightly by location, we prioritize hiring near our hubs in Austin, Atlanta, Miami, and Denver as we grow our global team.
- Flexible Work Model: CharterUP operates as a remote-first company, with select roles requiring regular, in-office presence based on team and business needs. Role-specific expectations will be shared during the hiring process. U.S.-based employees may reside in any of our 19 approved states.
- Comprehensive Health & Wellness: Medical, dental, and vision insurance, mental health support, virtual care, gym discounts, and family-building benefits. In the U.S., we cover 100% of premiums for employees. International benefits align with local standards.
- Time Off to Recharge: Paid time off so you can truly unplug. U.S.: 15 PTO days (increasing to 20 after 2 years) + 8 paid holidays. International policies vary by country.
- Financial Peace of Mind: Company-paid life, short-term, and long-term disability insurance where available.
- Performance-Driven Culture: Join a fast-moving, ambitious, and collaborative team that wins together.
- Referral Rewards: Earn bonuses for bringing top talent to the team.
- Planning for the Future: Long-term financial planning support. U.S.: 401(k) plan. International: region-specific savings programs where applicable.
- Top-Tier Tech: Choose a Mac or PC, plus monitor, keyboard, and mouse to hit the ground running.
CharterUP is an Equal Opportunity Employer. We are committed to creating an inclusive, accessible, and respectful workplace. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, ancestry, disability, medical condition, marital status, veteran status, or any other protected characteristic in accordance with applicable federal, state, and local laws in the United States and Canada. If you require accommodation during the recruitment process, please let us know. CharterUP is committed to providing reasonable accommodations during the hiring process. If you need assistance or an accommodation, please contact your recruiter.
Hiring Locations: CharterUP U.S.-based candidates and employees must reside in one of the following states: Arizona, California, Colorado, Florida, Georgia, Hawaii, Mississippi, Missouri, North Carolina, New Hampshire, Nevada, New York, Oklahoma, South Dakota, Tennessee, Texas, Utah, Washington, and Wyoming.
We hire in the U.S. and Canada and are actively expanding our global footprint.
CharterUP Austin, Texas, USA Office
600 Congress Ave, Austin, Texas, United States, 78745
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