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About Outreach
Outreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few.
The Role
As a Software Engineer at Outreach you will have the opportunity to evolve and shape our data and tooling ecosystem. We’re looking for an Engineer who is passionate about building resilient data pipelines and enabling data users across the entire organization. You will have a great opportunity to make an impact at a young and growing company and help the Business Systems team partner with the broader organization to evolve and mature our analytics, data science, and automation functions.
If you enjoy working inside of and designing complex data models while abstracting away that complexity, this role may be interesting to you. Your focus will be on integrating multiple platforms to create unified interfaces and tools that enable both analytics and operational efficiencies. You will partner broadly with business, analytics, and product engineering teams.
About The Team
The Business Systems Engineering team is on a mission to build highly available and reliable workflow and data infrastructure. We are a centralized resource providing a suite of services to Outreach business functions across Finance, Analytics, Marketing, and Support systems, with data as the critical component to a seamless experience.
Your Daily Adventures Will Include
- Implement data ingestion routines that deliver raw data in a usable format
- Develop a modern workflow orchestration platform
- Automate data processes and integrations across multiple internal teams
- Construct, maintain, and test Business Systems data architecture
- Provide input and recommendations on technical issues and think through trade-offs and risks and communicate them with team/business stakeholders
- Work with stakeholders to establish requirements and explain the benefits/risks of proposed approaches
- Recommend and implement solutions to improve data reliability, efficiency, and quality
Our Vision of You
- 7 years of software engineering experience
- Experience in developing on top of AWS primitives (EC2/S3)
- Fluency with SQL querying and optimization (Snowflake and Mysql preferred)
- Experience with modern orchestration platforms like Airflow
- Experience designing and consuming JSON and gRPC APIs
- Competence in developing within a CI/CD pipeline
- Experience with large scale distributed system design and implementation
- Experience working with processing large amounts of data
- Experience with distributed bus systems (Kafka, RabbitMQ)
- Our tech stack: Snowflake, Python, DBT - data build tool, Tableau, Airflow
Why You’ll Love It Here
• Flexible time off
• 401k to help you save for the future
• Generous medical, dental, and vision coverage for full-time employees and their dependents
• A parental leave program that includes options for a paid night nurse, and a gradual return to work
• Infertility/ assisted reproductive services benefit
• Employee referral bonuses to encourage the addition of great new people to the team
• Snacks and beverages in the Office, along with fun events to celebrate
• Diversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military
Outreach is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Our success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.
What you need to know about the Austin Tech Scene
Austin has a diverse and thriving tech ecosystem thanks to home-grown companies like Dell and major campuses for IBM, AMD and Apple. The state’s flagship university, the University of Texas at Austin, is known for its engineering school, and the city is known for its annual South by Southwest tech and media conference. Austin’s tech scene spans many verticals, but it’s particularly known for hardware, including semiconductors, as well as AI, biotechnology and cloud computing. And its food and music scene, low taxes and favorable climate has made the city a destination for tech workers from across the country.
Key Facts About Austin Tech
- Number of Tech Workers: 180,500; 13.7% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Dell, IBM, AMD, Apple, Alphabet
- Key Industries: Artificial intelligence, hardware, cloud computing, software, healthtech
- Funding Landscape: $4.5 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Live Oak Ventures, Austin Ventures, Hinge Capital, Gigafund, KdT Ventures, Next Coast Ventures, Silverton Partners
- Research Centers and Universities: University of Texas, Southwestern University, Texas State University, Center for Complex Quantum Systems, Oden Institute for Computational Engineering and Sciences, Texas Advanced Computing Center
