Staff Technical Project Manager

Essential Responsibilities 

Key responsibilities include: 

• Lead and oversee the delivery of multiple ERP localization projects and enhancements supporting tax, invoicing, and foreign trade processes across Brazil and Latin America.

• Monitor project progress and manage risks, scope changes, dependencies, and non-standard events while ensuring alignment with budget, milestones, and delivery objectives.

• Manage stakeholder communication and provide regular progress updates and executive reporting to leadership and key stakeholders across the organization.

• Define, implement, and ensure adherence to project management methodologies and governance practices, driving continuous improvement and simplification where needed.

• Build and coordinate project teams of internal and external technical and functional experts aligned with scope, budget, and timeline.

• Oversee a team of specialized contractors to directly support both enhancements and day-to-day support of regional applications, configurations and/or processes 

• Collaborate with business and functional partners and technology leadership in defining functionality, specifying requirements and delivery project milestones. 

• Develop project plans, execution strategies, and governance aligned with scope, timeline, and budget.

• Drive technology discussion and strategy in line with business needs.

• Cooperate with and manage external vendors as required.

• Track project outcomes realization and customer satisfaction levels through established metrics against service level. Ensure lessons learned are collected.

• Act as Application Owner for selected regional localization solutions supporting regulatory and tax compliance.

• Manage relationships with software vendors and AMS providers responsible for application support and related lifecycle activities including enhancements and maintenance.

• Monitor vendor performance against defined SLAs and KPIs in line with IT governance standards.

Qualifications/Requirements 

• Bachelor's Degree or equivalent knowledge or experience in computer science, computer information systems or related fields with significant experience.

• Solid experience required with ERP system implementation projects or implementation of localization applications (Mastersaf DFE, DW, Tax One, eComex or similar).

• Advanced English.

Desired Characteristics 

• Experienced with ERP configuration and customization for the purpose of platform localization; knowledge of Oracle EBS, Oracle Fusion and/or SAP ERP platforms is desired.

• Knowledge of local and regional stat, tax and other localization requirements in Brazil or Latin America.

• Solid understanding of project management methodologies like PMP, Agile and governance frameworks, with track record of implementing shared standards for large organizations.

• Strong leadership skills with ability to influence and energize others toward the common vision and goal.

• Self-starter and strong team player – collaborates well with others to solve problems and actively incorporates input from various sources.

• Strong track record of understanding and interest in current and emerging technologies demonstrated through training, job experience and / or industry activities.  

• Proactively engages with cross-functional teams to resolve issues and design solutions using critical thinking and analytical skills and best practices.

• Strong business analysis and problem-solving skills.

• Ability to decompose problems to make or support decisions when problems or solutions are not 100% defined.

• Uses critical thinking skills and disciplined approaches to help leaders and leadership teams resolve issues and define solutions.

• Strong written and oral communication skills and the ability to interface with senior leadership with confidence and clarity.

• Experience working with others on a global basis.

• Change oriented – Actively supports and drives process improvements and change initiatives in fast-evolving environments. Maintains a positive and solution-focused attitude in the face of setbacks while staying aligned with common goals and organizational priorities.