Strategic Account Executive-Retail

Connecteam is the leading platform for managing deskless teams, trusted by over 80,000 businesses worldwide.

We built Connecteam for real operators - the people running shifts, jobs, and teams across stores and sites. The kind of work that doesn’t happen behind a desk, and doesn’t have time for messy spreadsheets, scattered group chats, or tools that don’t talk to each other.

Connecteam brings daily operations and team communication into one intuitive app - from hiring and scheduling to training, tasks, and day-to-day coordination. It gives teams the clarity and control to run the day, shift after shift, job after job.

Backed by $220M+ from Insights Partners, Stripes, and Tiger Global, Connecteam is rapidly expanding worldwide - empowering frontline teams to work smarter, stay connected, and operate with greater efficiency.

This role sits on the Strategic Accounts team and focuses on franchise and multi-site retail brands.

You’ll own a small set of named retail accounts and turn early traction and regional wins into brand-wide adoption. Success in this role comes from understanding how retail organizations actually operate and building a partnership tailored to each brand’s goals and operating model.

This role offers meaningful upside and real ownership. You’ll set the strategy for each account, develop long-term relationships with key stakeholders, and represent Connecteam at events and on-site meetings when it matters. You’ll own deals end-to-end - from early outreach with a dedicated BDR, through discovery and close, to expansion across locations, regions, and use cases. Land-and-expand is how we win.

If you’re excited about going deep on a small number of retail brands, building real partnerships, and shaping how Connecteam adds value over time, this role is for you.

• Full revenue ownership: Lead deals end-to-end from first meeting through close and multi-location expansion
• Account-level strategy: Partner with your BDR to define target personas, deal approach, and expansion paths.
• Consultative sales cycles: Lead deep discovery, tailored demos, pricing, and negotiations with multi-stakeholder buying groups.
• Operational insight: Understand each brand’s workflows and translate them into clear business outcomes using Connecteam.
• Win: Hit and exceed revenue targets while building long-term customer relationships

• 3–5 years of experience closing SaaS deals as an AE.
• Experience selling into retail, multi-location, or operationally complex SMB or mid-market customers (strong plus).
• Enjoy working in a fast-paced, high-growth startup dynamic environment.
• Proven success selling into SMB or mid-market customers; multi-location or operational complexity is a strong plus.
• Strong discovery and storytelling skills with operators and executives.
• Track record of hitting or exceeding quota.
• Comfortable owning pricing, negotiation, and closing.
• High ownership mindset with strong judgment and follow-through.
• Analytical, resourceful, and curious about how real businesses operate.

Salary range: 160K-205K OTE