The Strategic Account Manager will manage client portfolios, drive account growth, conduct market research, and provide strategic insights, all while ensuring client satisfaction.
Job Title: Account Manager - Remote (Contractor)
Job Type: Contractor, Remote, Monday - Friday
Job Location: United States
About the Role
We are seeking a highly motivated and driven individual for the position of Account Manager. As a key member of our Global Business Team, the Account Manager will be responsible for managing and growing a portfolio of programmatic partners on the supply side. The successful candidate will have a strong analytical skills, keen business acumen for the advertising ecosystem, a strong client facing skills, and excellent account management abilities.
Key Responsibilities
- Manage and grow a portfolio of SMB clients through effective account management.
- Build strong client relationships through regular communication and proactive support.
- Own the campaign lifecycle from campaign trafficking (display, native, and video), activation, to optimization within the MediaGo DSP, including pixel and S2S post-back implementation.
- Monitor and optimize campaign performance daily by adjusting bids, targeting, creatives, and pacing to achieve client KPIs.
- Troubleshoot creative disapprovals and technical issues to ensure smooth campaign delivery and consistent ad spending.
- Assist in client-facing activities such as campaign briefings, status calls, and performance reporting.
- Collaborate with Sales, Product, Algorithm, and Analytics teams to ensure successful campaign execution and client satisfaction.
- Conduct market research to identify industry trends and support account growth opportunities.
- Stay current on AdTech trends, platform updates, and best practices to improve campaign execution and platform user experience.
Qualifications
- Bachelor's degree in business, marketing, or a related field 2+ years of experience in B2B ad sales or account management
- Build strong client relationships through regular communication and proactive support
- Professional proficiency in Mandarin Chinese is a must
- Strong cross-functional & client facing skills & the ability to build and maintain relationships
- Excellent communication and presentation skills
- Self-motivated & results-driven with a proven track record of achieving or exceeding sales targets
- Ability to work well in a team-oriented environment
- Strong organizational and time management skills
Culture Fit
- Integrity – Act ethically and transparently, even when no one is watching.
- Customer Focus – Prioritize understanding and exceeding partner needs to build strong, lasting relationships.
- Business Expertise – Continuously deepen your knowledge of programmatic advertising to deliver high-quality, impactful solutions.
- Results Driven – Consistently pursue meaningful outcomes, exceed goals, and push the business forward.
This is an excellent opportunity for an ambitious and driven individual to take their career to the next level and build a long-term career in the digital advertising space.
Hourly rate range: $30-$55 DOE
Similar Jobs
Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
Provides proactive technical account management for strategic cybersecurity customers. Responsibilities include customer onboarding, platform training, health checks, issue resolution, escalation management, success planning, knowledge-base development, renewal-risk mitigation, and expansion support. The role serves as a customer advocate while collaborating with support, engineering, and sales teams. Candidates need cloud, application infrastructure, security, incident response, forensics, networking, and cloud architecture expertise, along with strong communication and customer-success skills.
Top Skills:
Ai TechnologiesCloud ArchitectureCloud InfrastructureCloud-Native ServicesComputer ForensicsCrowdstrike Falcon PlatformEnterprise Application TechnologiesNetwork AdministrationSaaSWorkload Security
Fintech • Machine Learning • Payments • Software • Financial Services
Leads regional technical payment-acceptance operations across Latin America, the Caribbean, and Mexico. Manages a distributed team, translates global strategy into market plans, diagnoses and remediates acceptance failures, and coordinates cross-functional initiatives with payment ecosystem partners. Establishes monitoring, KPIs, controls, playbooks, and governance while influencing senior stakeholders and developing team capability. Requires fluent Spanish and English, extensive payment operations experience, and approximately 15% travel.
Top Skills:
Acquiring SystemsAtm SystemsEcommerce Payment SystemsKpi ReportingPayment GatewaysPayment NetworksPayment Orchestration PlatformsPayment ProcessorsPayment Service Providers (Psps)Pos SystemsRoot-Cause AnalysisTransaction Monitoring
Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
Manages customer relationships and service delivery for self-funded and TPA clients. Oversees escalated issues, coordinates with operations and implementation teams, conducts service reviews, analyzes trends, and drives corrective actions. Educates customers and members on benefit resources, reporting tools, wellness programs, and administrative updates. Facilitates enrollment meetings, health events, and training while supporting implementations, customer retention, satisfaction, and long-term account growth.
Top Skills:
Infoport ReportingMS OfficeUmr Online ServicesVirtual Productivity Tools
What you need to know about the Austin Tech Scene
Austin has a diverse and thriving tech ecosystem thanks to home-grown companies like Dell and major campuses for IBM, AMD and Apple. The state’s flagship university, the University of Texas at Austin, is known for its engineering school, and the city is known for its annual South by Southwest tech and media conference. Austin’s tech scene spans many verticals, but it’s particularly known for hardware, including semiconductors, as well as AI, biotechnology and cloud computing. And its food and music scene, low taxes and favorable climate has made the city a destination for tech workers from across the country.
Key Facts About Austin Tech
- Number of Tech Workers: 180,500; 13.7% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Dell, IBM, AMD, Apple, Alphabet
- Key Industries: Artificial intelligence, hardware, cloud computing, software, healthtech
- Funding Landscape: $4.5 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Live Oak Ventures, Austin Ventures, Hinge Capital, Gigafund, KdT Ventures, Next Coast Ventures, Silverton Partners
- Research Centers and Universities: University of Texas, Southwestern University, Texas State University, Center for Complex Quantum Systems, Oden Institute for Computational Engineering and Sciences, Texas Advanced Computing Center
