Strategy & Operations Manager

About SafeLease

SafeLease is redefining how insurance is designed, priced, and distributed inside leased real estate. The company has built a vertically integrated insurance and software platform that embeds tenant protection and commercial coverage directly into self-storage operations, transforming insurance from a low-value add-on into a scalable, recurring revenue engine for operators.

By combining purpose-built software with in-house underwriting and insurance program design, SafeLease treats insurance as a configurable product, enabling flexibility across coverage, pricing, and contracts while driving measurable NOI improvement and operational efficiency for customers. Today, SafeLease’s platform is used by more than 4,000 properties nationwide and has become a core part of how operators manage risk and monetize their tenant base.

Founded four years ago, SafeLease is profitable, capital-efficient, and backed by an enduring family office capital base. Having established a leadership position in self-storage, the company is now investing further in product innovation and insurance expansion to extend its platform into adjacent commercial property verticals (manufactured housing, light industrial, hangars, marinas, etc.), with a clear ambition to build the leading insurance infrastructure for leased real estate.

We are seeking a Strategy & Operations Manager with a consulting background to lead cross-departmental initiatives, partnering with Product, Go-To-Market (GTM), Support, and other teams to drive strategic and operational excellence. This role demands exceptional project management skills, strategic vision, and the ability to align cross-functional efforts with organizational goals in a fast-paced environment.

• Oversee and drive high-impact, cross-functional projects, ensuring alignment with company strategy and timely execution.

• Collaborate with Product, GTM, and Support teams to identify opportunities for operational improvements and implement scalable solutions.

• Develop and monitor KPIs to evaluate the success of strategic initiatives and operational processes.

• Lead the creation of project plans, timelines, and resource allocation to ensure successful project delivery.

• Provide strategic recommendations to senior leadership based on data analysis and industry trends.

• Facilitate cross-departmental collaboration, managing stakeholder relationships to drive consensus and outcomes.

• Mentor and guide junior team members in project execution and operational strategy.

• Bachelor’s degree in Business, Management, or a related field; MBA or advanced degree strongly preferred.

• 2-8 years of experience in management consulting, with a focus on strategy, operations, or transformation projects.

• Exceptional project management skills, with experience leading large-scale, cross-functional initiatives.

• Strong analytical skills, with expertise in tools like Excel, SQL, or Tableau for strategic analysis and reporting.

• Proven ability to influence and manage senior stakeholders across multiple departments.

• Experience working with Product, GTM, or Support teams in dynamic, high-growth environments.

• Ability to navigate complexity and drive results in ambiguous, fast-paced settings.

• Experience leading operational or strategic initiatives in tech or startup environments.

• Proficiency with project management tools (e.g., Asana, Jira, or Monday.com).

• Deep understanding of GTM strategies or product development processes.

• Experience in the self-storage and/or insurance industry.

Why SafeLease?

The tech: Our prospects convert fast because we’re solving real problems and delivering serious value to commercial real estate owners.

The team: We’re a team of seasoned pros and sharp operators who know how to move fast and build smart. High standards, low ego.

The stability: We’re well-funded, growing fast, and we make sure our team shares in that success with competitive pay and equity.

The employee experience: We also offer unlimited PTO, full health benefits, flexible work setups, and the kind of culture where people want to show up to do their best work.

If you don't have all the qualifications listed, don't worry! We understand everyone's career path is unique and still encourage you to apply if you feel this role is aligned with your career trajectory.

Employment at SafeLease is contingent upon a satisfactory verification of a general and criminal background check.