Supervisor, Quality Control

The main responsibilities of this role include:
Ensuring company policies and procedures are being always enforced and adhered to.
Provide continual evaluation of the group's processes and methods, to assure the most effective use of resources and equipment.
Provide day-to-day supervision of employee job execution, including training, performance evaluation, and employee relations.
Continually monitor and control inspection operations to ensure compliance with applicable quality control documents.
Assure accurate records such as traceability, process control, functional test, demonstrations, etc., are maintained.
Assure test function is performed in a manner consistent with applicable requirements and quality procedures. 
Maintain and enforce quality standards.
Perform other work-related tasks as assigned.
Comply with all NOV Company and HSE policies and procedures.

Facility-Specific Responsibilities:
Supervise, coach, and lead the Quality Control (QC) inspection team to ensure high performance and accountability.
Promote a culture of safety, quality, and continuous improvement within the team.
Develop, implement, and enforce quality control procedures and policies.
Ensure all activities comply with company standards, customer requirements, and applicable industry regulations.
Maintain the highest level of product quality and process consistency.
Manage work-in-progress (WIP) for the QC inspection team and establish daily inspection priorities to support production flow.
Collaborate closely with production and cross-functional teams to resolve quality issues in a timely manner.
Analyze quality data to identify trends, root causes, and opportunities for improvement.
Actively participate in and support internal Continuous Improvement initiatives.
Ensure proper maintenance, calibration, and control of measurement and test equipment.
Maintain an organized, efficient, and safe work environment in compliance with company and departmental safety requirements.
Ensure a high level of internal and external customer service by consistently meeting quality expectations and delivery commitments.

EDUCATION, SKILLS & EXPERIENCE QUALIFICATIONS
High school diploma or GED, required.
Associate or bachelor’s degree in related field, preferred.
Certification in Quality Control (e.g., Six Sigma, ISO 9001), preferred
3+ years of experience in a quality control or assurance role, required.
Proficiency in quality control software and data analysis tools, required.
Strong leadership and team management skills.
Excellent written and verbal communication skills.
Experience with process improvement methodologies.
Knowledge of industry-specific quality standards.
Strong attention to detail and problem-solving skills.
Ability to interpret technical documents and specifications.
Proficient in Microsoft Office Suite and quality control software.
Excellent organizational and time management skills.
Strong communication and interpersonal skills.
Ability to work independently and as part of a team.
Familiarity with industry-specific standards and regulations.

JOB REQUIREMENTS
Manage day-to-day activities of an assigned area to ensure compliance with customer requirements, third party requirements, API requirements and NOV quality processes and procedures.

BEHAVOR COMPETENCIES
Team/Unit Contribution
Total Work Systems
Customer Focus

TECHNICAL COMPETENCIES
Timekeeping.
Microsoft Office Suite.
Functional and technical knowledge and skills to do the job at a high level of accomplishment. 
Basic understanding of Quality Management Systems such as NCR’s, RFD’s, and PQR’s.

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