Systems and Training Manager

Are you looking for a place where you can bring your drive?

Welcome to Neighborly—the hub of service brands that connects customers to top-notch local experts who repair, maintain, and enhance homes and businesses. Our long-standing business, with over 40 years of experience, is focused on strategic innovation as we build the future of home and business services. Bring your drive to the table as we unlock new doors together, taking your career to the next level.

Bring your experience and be empowered to innovate.

The Technology & Training Manager provides structured operational and systems support to the Director of Systems. This role is responsible for maintaining accurate and up-to-date SOPs, processes, and policies; supporting key technology platforms; managing documentation and owner system requests; and delivering structured systems training to franchise owners and internal team members

•  Maintain, update, and organize all company SOPs, processes, and policies
•  Ensure documentation is accurate, current, and easily accessible
• Implement version control and structured change management practices
•  Identify documentation gaps and create new SOPs as needed
• Maintain a centralized knowledge library

Bring your skills and be inspired to achieve success.

(Required qualifications)

• Highly detail oriented and organized in work.
• Must have strong analytical thinking and troubleshooting skills
• Experience supporting onboarding related to technology platforms and processes
• Experience developing training materials and job aids

Education and Experience:

Experience:

• Five (5) years of industry-related experience

Bring your goals and be enabled to reach them.

• Competitive Pay: Commensurate with experience
• Benefits: www.myneighborlybenefits.com

Brand: