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Teleperformance

Talent Acquisition Lead- Eng - KL

Posted 3 Days Ago
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Remote
Hiring Remotely in Mỹ
Senior level
Remote
Hiring Remotely in Mỹ
Senior level
Leads end-to-end talent acquisition across multiple functions and levels, including sourcing, screening, interviewing, offer negotiation, onboarding, stakeholder partnership, talent pipeline development, market analysis, candidate engagement, recruitment metrics, and compliance.
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Overview

We are looking for an experienced Talent Acquisition Lead to join our recruitment team. The successful candidate will be responsible for managing end-to-end recruitment activities, partnering closely with hiring managers, and delivering high-quality talent within agreed timelines.

Qualifications
  • Bachelor's Degree in Human Resources, Business Administration, Psychology, or a related field.
  • 4–6 years of experience in Talent Acquisition / Recruitment, preferably within an MNC, BPO, shared services, or high-volume recruitment environment.
  • Proven experience managing end-to-end recruitment across multiple functions and job levels.
  • Strong sourcing and candidate engagement skills.
  • Experience partnering with hiring managers and handling stakeholder expectations.
  • Strong interviewing, assessment, negotiation, and communication skills.
  • Ability to manage multiple priorities and work in a fast-paced environment.
  • Strong analytical and problem-solving skills with the ability to use recruitment data to drive decisions.
  • Proficiency in Microsoft Office, ATS, recruitment platforms, and LinkedIn.
  • Fluent in English; additional language skills such as Mandarin or Malay are an advantage.
Responsibilities
Key Responsibilities
  • Manage the end-to-end recruitment process, from sourcing and screening to offer management and onboarding.
  • Partner with hiring managers and stakeholders to understand hiring requirements, workforce needs, and candidate profiles.
  • Develop and execute effective sourcing strategies using job portals, LinkedIn, referrals, talent databases, social media, and other recruitment channels.
  • Conduct candidate screening, competency-based interviews, and assessments to evaluate suitability.
  • Manage multiple vacancies across different functions and levels, including high-volume and specialist hiring.
  • Build and maintain a strong talent pipeline for current and future hiring needs.
  • Provide market insights on talent availability, salary expectations, competitor activity, and recruitment trends.
  • Manage candidate communication and ensure a positive candidate experience throughout the recruitment journey.
  • Prepare and negotiate employment offers within approved salary ranges and company guidelines.
  • Work closely with HR, hiring managers, and other stakeholders to ensure smooth onboarding and hiring completion.
  • Track recruitment metrics such as time-to-fill, time-to-hire, offer acceptance rate, hiring volume, and source effectiveness.
  • Maintain accurate recruitment records and ensure compliance with company policies and applicable employment regulations.

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