Manage full-cycle recruiting for technical, professional, and administrative roles: source candidates, screen and coordinate interviews, maintain ATS records, support onboarding, compliance, and culture/engagement initiatives in the Arlington office.
In-Telecom is seeking an energetic, relationship-focused, and highly organized Talent Acquisition Specialist / Recruiter to join our growing team in Arlington, Texas. This role will serve as a key ambassador of our organization, responsible for attracting top talent, creating an exceptional candidate experience, and supporting associates throughout their onboarding journey.
As a member of our Culture & Employee Development team, you will work directly with the Director of Culture & Employee Development to drive recruiting excellence, enhance the employee experience, and support engagement initiatives that strengthen our culture. This position is ideal for someone who thrives in a fast-paced environment, enjoys building relationships, and is passionate about helping organizations grow through great people.
Because managed service providers (MSPs) operate in a dynamic, technology-driven environment, this role plays a critical part in attracting technical, professional, and administrative talent while ensuring every candidate and new hire experiences the values and culture that make In-Telecom a great place to work.
Key Responsibilities
Talent Acquisition & Recruitment
Full-Cycle Recruiting
- Manage the recruitment lifecycle from requisition approval through offer acceptance and onboarding.
- Develop and execute recruiting strategies to attract qualified candidates for technical, professional, and administrative positions.
- Maintain a strong pipeline of candidates for current and future hiring needs.
Sourcing & Candidate Outreach
- Proactively source candidates through job boards, LinkedIn, networking, referrals, career fairs, community partnerships, and other recruiting channels.
- Build and maintain talent pools for critical and recurring positions.
- Promote the In-Telecom employer brand in all candidate interactions.
Applicant Tracking System (ATS) Management
- Manage and maintain recruiting workflows within Pinpoint or other applicant tracking systems.
- Ensure candidate records, interview feedback, and communications are accurate and up to date.
- Generate recruiting reports and dashboards to track hiring activity and effectiveness.
Candidate Screening & Interview Coordination
- Conduct phone and video pre-screen interviews to assess qualifications, communication skills, technical aptitude, and cultural alignment.
- Coordinate interviews between candidates and hiring managers.
- Provide a positive and professional experience throughout the recruiting process.
Hiring Manager Partnership
- Collaborate closely with department leaders to understand staffing needs and workforce planning objectives.
- Assist in developing and updating job descriptions, hiring profiles, and interview guides.
- Provide recommendations regarding candidate evaluations and hiring decisions.
Onboarding & New Hire Experience
New Hire Coordination
- Facilitate a seamless onboarding experience for new associates.
- Coordinate pre-employment documentation, onboarding schedules, and orientation activities.
- Partner with internal departments to ensure all onboarding requirements are completed prior to start dates.
New Employee Orientation
- Co-facilitate new hire orientation sessions.
- Prepare welcome materials, company resources, and new hire onboarding packages.
- Serve as a resource for new team members during their transition into the company.
Compliance Administration
- Initiate and manage background checks, drug screenings, employment verifications, and related hiring requirements.
- Maintain compliance with company policies and applicable employment regulations.
Travel Coordination
- Arrange and manage travel accommodations for candidates and new hires when necessary, including flights, hotels, transportation, and logistics.
Culture & Employee Engagement
Culture Support
- Partner directly with the Director of Culture & Employee Development to support company culture initiatives, recognition programs, and associate engagement activities.
- Assist in coordinating company events, team-building activities, employee appreciation programs, and community involvement efforts.
Office Engagement
- Serve as a culture champion within the Arlington office.
- Help create a positive, engaging, and welcoming workplace environment.
- Support employee communication initiatives, celebrations, recognition programs, milestone acknowledgments, and other activities that strengthen team engagement.
Employer Branding
- Promote In-Telecom's culture across recruiting platforms, social media, career events, and community partnerships.
- Assist with content creation for recruiting campaigns and employment marketing efforts.
Skills, Knowledge & Expertise
Qualifications
Required
- 2+ years of recruiting, talent acquisition, staffing, or human resources experience.
- Strong interpersonal, communication, and relationship-building skills.
- Excellent organizational and time management abilities.
- Ability to manage multiple open positions and priorities simultaneously.
- Strong attention to detail and follow-through.
- Proficiency with Microsoft Office Suite and modern business applications.
- Ability to maintain confidentiality and handle sensitive information professionally.
Preferred
- Experience recruiting within a technology company, MSP, IT services organization, or professional services environment.
- Experience with applicant tracking systems, preferably Pinpoint.
- Experience supporting employee engagement, onboarding, or HR-related initiatives.
- Knowledge of recruiting best practices, sourcing techniques, and employment-related compliance requirements.
Knowledge, Skills & Competencies
- Exceptional verbal and written communication skills
- Professional and engaging personality
- Strong customer service mindset
- High level of initiative and accountability
- Creative approach to talent attraction and engagement
- Problem-solving and critical thinking abilities
- Ability to work independently and collaboratively
- Strong attention to detail and organizational discipline
- Positive attitude with a passion for helping people succeed
- Technology savvy with the ability to learn new systems quickly
Job Benefits
- Competitive Base Salary
- Medical, Dental, and Vision Insurance
- 401(k) with Company Match
- Paid Time Off (PTO)
- Paid Holidays
- Employer-Paid Life Insurance
- Professional Development & Training Opportunities
- Career Growth Opportunities
- Employee Recognition & Engagement Programs
- Collaborative and Culture-Focused Work Environment
About
We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.
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