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Handle inbound/outbound customer calls to resolve billing and service issues, retain accounts, and upsell Spectrum video, internet, and phone products. Process orders in the billing system, meet call metrics (handle time, productive time), maintain professional communication, and support overall customer experience improvements.
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
This position can sit in any Spectrum office.
Do you have a stellar talent sourcing track record, a keen interest in making connections with candidates, and looking to take your expertise to the next level? If so, then joining Spectrum's Talent Acquisition team may be the right fit for you.
As a Talent Sourcing Partner II, you can expect to utilize your talent acquisition expertise to source professionals for multiple business channels while consistently generating passive candidate interest.
How You'll Make an Impact
What You'll Bring to Spectrum
Required Qualifications
Education
Experience
Preferred Qualifications
Experience
Skills
#LI-SA
HRC330 2026-74175 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.
This position can sit in any Spectrum office.
Do you have a stellar talent sourcing track record, a keen interest in making connections with candidates, and looking to take your expertise to the next level? If so, then joining Spectrum's Talent Acquisition team may be the right fit for you.
As a Talent Sourcing Partner II, you can expect to utilize your talent acquisition expertise to source professionals for multiple business channels while consistently generating passive candidate interest.
How You'll Make an Impact
- Finding creative ways to attract qualified candidates for a multitude of frontline roles while matching them based on knowledge, skills, and abilities.
- Being a part of an engaging culture where success is rewarded, and employee recognition is prioritized.
- Building and maintaining connections with candidates for current and future talent needs.
- Collaborating with peers and cultivating strategic business relationships.
- Reaping the rewards of a productive and innovative work environment.
- Staying up to date with industry trends and diving into market research.
- Showcasing their tech savviness while taking advantage of tools, process, and resource efficiencies.
What You'll Bring to Spectrum
Required Qualifications
Education
- Bachelor's degree or equivalent experience.
Experience
- 3+ years of sourcing, full cycle recruiting, or talent acquisition experience with proven success in utilizing a range of recruitment tools and resources.
Preferred Qualifications
Experience
- 3+ years multi-state recruitment to include geography-based sourcing strategies within a metric driven environment.
- 3+ years proven tech savviness of ATS, CRM, and Microsoft Office.
Skills
- Bilingual is a plus, not required.
#LI-SA
HRC330 2026-74175 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.
Spectrum Austin, Texas, USA Office
Austin, TX, United States
What you need to know about the Austin Tech Scene
Austin has a diverse and thriving tech ecosystem thanks to home-grown companies like Dell and major campuses for IBM, AMD and Apple. The state’s flagship university, the University of Texas at Austin, is known for its engineering school, and the city is known for its annual South by Southwest tech and media conference. Austin’s tech scene spans many verticals, but it’s particularly known for hardware, including semiconductors, as well as AI, biotechnology and cloud computing. And its food and music scene, low taxes and favorable climate has made the city a destination for tech workers from across the country.
Key Facts About Austin Tech
- Number of Tech Workers: 180,500; 13.7% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Dell, IBM, AMD, Apple, Alphabet
- Key Industries: Artificial intelligence, hardware, cloud computing, software, healthtech
- Funding Landscape: $4.5 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Live Oak Ventures, Austin Ventures, Hinge Capital, Gigafund, KdT Ventures, Next Coast Ventures, Silverton Partners
- Research Centers and Universities: University of Texas, Southwestern University, Texas State University, Center for Complex Quantum Systems, Oden Institute for Computational Engineering and Sciences, Texas Advanced Computing Center
