JPMorganChase
Tech Risk and Controls Lead - Citizen Development Governance & Analytics
Be an Early Applicant
Leads technology risk and controls governance for citizen development, including risk identification, control evaluation, regulatory compliance, metrics, dashboards, reporting, and issue management. Partners with technology, governance, compliance, and business stakeholders to improve control effectiveness and risk posture. Owns governance projects, automated metrics production, documentation, and executive decision support while validating AI-assisted outputs for security, auditability, and regulatory alignment.
Join our team to play a pivotal role in mitigating tech risks and upholding operational excellence, driving innovation in risk management.
As a Tech Risk & Controls Lead on the Chief Technology Office - Operational Execution & Governance - Risk, Control and Regulatory position, you will be responsible for identifying, and mitigating compliance and operational risks in line with the firm's standards. You will also provide subject matter expertise and technical guidance to technology-aligned process owners, ensuring that implemented controls are operating effectively and in compliance with regulatory, legal, and industry standards. By partnering with various stakeholders, including Product Owners, Business Control Managers, and Regulators, you will contribute to the reporting of a comprehensive view of technology risk posture and its impact on the business. Your advanced knowledge of risk management principles, practices, and theories will enable you to drive innovative solutions and effectively manage a diverse team in a dynamic and evolving risk landscape.
Job responsibilities
As a Tech Risk & Controls Lead on the Chief Technology Office - Operational Execution & Governance - Risk, Control and Regulatory position, you will be responsible for identifying, and mitigating compliance and operational risks in line with the firm's standards. You will also provide subject matter expertise and technical guidance to technology-aligned process owners, ensuring that implemented controls are operating effectively and in compliance with regulatory, legal, and industry standards. By partnering with various stakeholders, including Product Owners, Business Control Managers, and Regulators, you will contribute to the reporting of a comprehensive view of technology risk posture and its impact on the business. Your advanced knowledge of risk management principles, practices, and theories will enable you to drive innovative solutions and effectively manage a diverse team in a dynamic and evolving risk landscape.
Job responsibilities
- Ensure effective identification, quantification, communication, and management of risks / issues and focusing on root cause analysis, resolution recommendations and actionable decision support
- Develop and maintain robust relationships, becoming a trusted partner with FW & LOB Governance Leads, Technology teams, and Compliance/Controls SMEs to facilitate cross-functional collaboration and progress toward shared goals
- Develop and execute reporting framework and supporting processes to offer senior management and stakeholders insights into control effectiveness, compliance and inform governance work
- Proactively monitor and evaluate control effectiveness, identify gaps, and recommend enhancements to strengthen risk posture and customer experience/success
- Partner with cross-regional and cross-LOB business stakeholders to understand desired outcomes and translate them into clear requirements. This may include onboarding new datasets, enhancing existing logic, and assessing the impact of governance policy/standard changes on reporting and metrics.
- Define, track, and deliver a book of work; Own the pipeline of projects and initiatives related to Citizen Developer Controls Governance metrics, reporting, and decision support materials.
- Oversee BAU Metrics Production and enhancements; Though largely automated, monitoring completion and take corrective active as necessary for critical deliverables/metrics consumed by broad user base globally
- Maintain documentation; Update and maintain operational documentation (e.g., metric definitions and logic, report methodology, process diagrams, and how-to instructions).
- Operate as a self-sufficient owner; Work independently with strong risk/issue management, clear status reporting, and disciplined execution.
- Uses enterprise-authorized AI capabilities within the work environment to accelerate synthesis of risk/control evidence and draft executive-ready reporting, validating outputs and handling data according to sensitivity and security requirements
- Promotes reuse-first, AI-assisted approaches to streamline recurring control testing and issue/action-plan management routines, ensuring human review and alignment to auditability and regulatory expectations
Required qualifications, capabilities, and skills
- 5+ years of experience or equivalent expertise in technology risk management, cybersecurity, or a related field, with a focus on regulatory compliance and risk mitigation
- Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support technology risk and controls workflows with strong validation habits and awareness of data sensitivity
- Ability to review and validate AI-assisted risk summaries and recommendations before use, escalating when uncertain and ensuring outcomes align to security, auditability, and regulatory expectations
- Proven experience developing metrics and reports, including executive reporting, dashboard, data analytics/insights generation, and working with large and disparate datasets
- Strong project management and time management skills; able to plan, prioritize, and deliver independently.
- Strong collaboration, relationship, facilitation and stakeholder management skills across a global, cross-functional environment.
- Hands-on experience and proficiency with Alteryx and Tableau (or equivalent tools)
- Experience using JIRA and Confluence, and working in an Agile framework
- Excellent written and verbal communication skills in English, including the ability to tailor messages for different audiences.
- Strong analytical and problem-solving skills; comfortable working in a fast-paced, results-driven environment.
- Detail-oriented with a focus on quality, efficiency, and control adherence
Preferred qualifications, capabilities, and skills
- Familiarity with risk management frameworks, industry standards, and financial industry regulatory requirements
- Proficient knowledge and expertise in data security, risk assessment & reporting, control evaluation, design, and governance, with a proven record of implementing effective risk mitigation strategies
- Demonstrated ability to influence executive-level strategic decision-making and translating technology insights into business strategies for senior executives
- Ability to work effectively in a geographically distributed team and manage work across time zones.
- Advanced MS Office skills (Excel, Word, PowerPoint, Visio, etc.)
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Similar Jobs
Cloud • Information Technology • Security • Software • Cybersecurity
Detect and mitigate sophisticated platform threats in real time by analyzing network and metadata, developing detections and rules, tracking attacker TTPs and IOCs, and communicating actionable threat intelligence to technical and executive stakeholders. Collaborate with internal teams to build and document detection tooling and mentor others.
Top Skills:
DnsFtpHTTPHttpsIcmpOsi ModelPythonRegular ExpressionsScpSftpSmtpSmtpsSnortSQLSshSuricataTcpUdpYara
Cloud • Information Technology • Security • Software • Cybersecurity
Lead and automate enterprise deal structuring and approvals, partner with Sales and cross-functional teams, tune AI agents and pricing models, and drive process iteration to maximize deal velocity, margins, and long-term value.
Top Skills:
Agentic WorkflowsAsc 606Automated WorkflowsCloud InfrastructureGenerative AiLlmsPredictive AnalyticsPrompt EngineeringSaaS
Cloud • Information Technology • Security • Software • Cybersecurity
Lead interconnection and backbone strategy for the Americas, balancing US scale with South America build challenges. Use AI-driven analytics and automation to model capacity, cost, and peering opportunities. Negotiate high-value interconnection agreements, partner with the Regional Network Acquisition Manager for execution, and manage relationships with ISPs, IXPs, carriers. Collaborate cross-functionally on capacity planning, network engineering, and operations, and represent Cloudflare in industry forums.
Top Skills:
Agentic ToolingAi ToolsBgpDwdmIp NetworkingIxpsPrivate InterconnectSubsea Transport
What you need to know about the Austin Tech Scene
Austin has a diverse and thriving tech ecosystem thanks to home-grown companies like Dell and major campuses for IBM, AMD and Apple. The state’s flagship university, the University of Texas at Austin, is known for its engineering school, and the city is known for its annual South by Southwest tech and media conference. Austin’s tech scene spans many verticals, but it’s particularly known for hardware, including semiconductors, as well as AI, biotechnology and cloud computing. And its food and music scene, low taxes and favorable climate has made the city a destination for tech workers from across the country.
Key Facts About Austin Tech
- Number of Tech Workers: 180,500; 13.7% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Dell, IBM, AMD, Apple, Alphabet
- Key Industries: Artificial intelligence, hardware, cloud computing, software, healthtech
- Funding Landscape: $4.5 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Live Oak Ventures, Austin Ventures, Hinge Capital, Gigafund, KdT Ventures, Next Coast Ventures, Silverton Partners
- Research Centers and Universities: University of Texas, Southwestern University, Texas State University, Center for Complex Quantum Systems, Oden Institute for Computational Engineering and Sciences, Texas Advanced Computing Center
