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We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!
Join New Relic as a Technical Marketing Manager, a role designed for the "builder-storyteller." You won't just talk about our platform; you will build the stories that prove its power. This is a technical role within the Marketing organization, sitting at the intersection of Product, Engineering, and GTM Strategy. You will be responsible for creating the technical artifacts and demo strategies that serve as the technical foundation for our global sales and marketing narratives.
What You’ll Do- Build & Instrument: Develop small-scale, bespoke applications (Python, Node, Go, etc.) to showcase specific New Relic features and OpenTelemetry integrations.
Scale through Automation: Contribute to our public GitHub repository, ensuring every project follows our "One-Line Install" standard using tools like Docker Compose, AWS CloudFormation, etc.AI-Augmented Development: Proactively use AI coding assistants (e.g., Claude Code) to rapidly prototype application logic and simulate complex telemetry environments.
- Technical Artifact Creation: Produce high-quality technical content, including videos, decks, ebooks, whitepapers, and demo scripts that enable our global sales force.
- Cross-Functional Strategy: Work closely with product management and product marketing teams to align technical artifacts with product messaging, ensuring cohesive communication strategies.
- Applied Observability Expertise: You have a deep understanding of observability principles (metrics, events, logs, and traces) and hands-on experience using platforms like New Relic, Datadog, or Dynatrace to troubleshoot complex distributed systems. You don't just know how to look at a dashboard; you know how the data gets there and how to instrument applications to surface the "ground truth" of software performance.
- The "Vibe Coder" Skillset: You don't need to be a career Software Engineer, but you must be able to read, write, and debug code. You are comfortable using LLMs to bridge gaps in your knowledge.
- Containerization Proficiency: Practical experience with Docker and Docker Compose is non-negotiable; our demos must be portable and easy for others to run.
- Technical Storytelling: A proven ability to take a "dry" technical feature and turn it into a compelling "Aha!" moment for an audience of both practitioners and executives.
- Self-Directed Problem Solving & Resourcefulness: You demonstrate a high degree of autonomy when facing the "unknowns". When documentation is thin or a technical hurdle arises, you don't wait for a solution to be handed to you; you proactively leverage internal networks, technical curiosity, and AI resources to troubleshoot, iterate, and unblock yourself to keep the project on track.
- Experience: 2+ years of experience in a technical role (TMM, Solutions Architecture, or Developer Advocacy) with a track record of "owning the outcome."
- Active contributions to open-source projects or a personal GitHub portfolio.
- Strong collaborative skills and a proactive attitude towards learning and executing new strategies.
Please note that visa sponsorship is not available for this position.
#LI-MM4. #LI-remote
The pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience.
New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, and other competitive benefits designed to improve the lives of our employees.
Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.
If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to [email protected].
We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.
Our hiring process
In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.
We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.
New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.
Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.
Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy
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