Provide technical expertise throughout the sales process by delivering product demonstrations, technical consultations, customer discovery, and solution guidance. Partner with Account Executives to understand customer challenges, shape solutions, respond to RFPs and RFIs, and communicate technical capabilities as business value. Build relationships with customers, prospects, and channel partners while collaborating across a global, remote sales team.
Drive Meaningful Impact at Forwood – Join Us as a Technical Pre-Sales Engineer
Forwood is a global organisation comprising of a team of passionate, values driven professionals with a laser focus on fatality prevention. We have created a robust SaaS-based Critical Risk Management System that has been implemented in some of the largest high risk operations in the world and together with the people who work in those locations it has delivered profound results.
We’re looking for a Technical Pre-Sales Specialist based in the US to join our Global Sales team. You will primarily with our US & Europe based Account Executives, providing technical expertise and solutions throughout the sales process to potential clients. teams.
What you’ll be doing
- Deliver engaging product demonstrations and technical consultations to prospective customers.
- Work closely with Account Executives to understand customer challenges, shape solutions and help progress opportunities.
- Translate complex technical capabilities into clear business value for technical and non-technical audiences.
- Build trusted relationships with customers, prospects and channel partners.
- Support technical and functional responses for RFPs/RFIs and customer proposals.
- Collaborate with colleagues across our global sales team.
What we’re looking for
- 3–5+ years’ experience in technical pre-sales, solutions engineering, or a similar customer-facing technical role.
- Strong understanding of SaaS platforms and solution architecture.
- Experience delivering product demos, technical consultations and customer discovery.
- A natural ability to make complex technical concepts easy to understand.
- Strong communication, relationship-building and problem-solving skills.
- Familiarity with RFP/RFI processes and technical proposals.
- Comfortable working independently in a remote, global environment.
This role gives you the opportunity to combine technology, problem-solving and customer engagement while having a direct impact on how organizations understand and adopt Forwood’s solutions.
If you enjoy getting to the heart of customer challenges, demonstrating technology and turning technical capability into real business value, we’d love to hear from you.
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