Company Overview: Sustainment is an AI-native software platform that helps US-based manufacturers easily find and work with the critical suppliers they need to build and manage their supply chains. Our vision is to reimagine American manufacturing as a hyperconnected, secure, and resilient ecosystem of local and regional suppliers who can more easily connect, interact, and do business with the industry and government customers that rely on them. We are a dual-use technology platform that supports both DoD and commercial customers in pursuit of our vision.
Job Overview: Sustainment is scaling fast and our engineering team has grown significantly and our delivery surface spans commercial SaaS product development and government-funded R&D programs. We're hiring a Technical Project Manager to own the operational backbone of engineering delivery: process enforcement, cross-functional coordination, sprint execution, release management, and government program tracking.
You'll work closely with key stakeholders and act as the connective tissue between engineering, product, design, and QA. You'll own our delivery process end-to-end, facilitate ceremonies, enforce stage gates, and ensure commitments are protected. You'll also track milestones and deadlines for government-funded programs to ensure nothing slips through the cracks.
This role requires someone who can earn credibility with engineers, partner effectively with product leadership, and maintain process integrity.
Responsibilities:
Engineering Delivery
- Enforce the product-to-engineering delivery process and stage gates from discovery through deployment, partnering with engineering leadership on process design and continuous improvement
- Manage change control: ensure scope changes after commitment go back through the defined review process so delivery timelines stay reliable
- Ensure stories entering sprints meet "Ready" criteria with complete descriptions, acceptance criteria, and designs
- Facilitate sprint planning, grooming, retros, and sprint reviews
- Drive cross-team dependency tracking across engineering, data science, and infrastructure
- Own release coordination including QA sign-off, staging validation, and deployment readiness
- Track and report sprint metrics, cycle time, velocity, blocked tickets, and delivery health
- Attend and/or run operational standups and cross-functional syncs
- Work with product and other key stakeholders to improve delivery predictability, enabling more accurate customer commitments and roadmap planning
- Ensure product and key stakeholders has clear visibility into engineering capacity, active work, and upcoming availability
Government Program Tracking
- Track milestones and deliverable deadlines for government-funded initiatives (SBIRs, OTAs, contracts, pilots)
- Maintain reporting cadence and flag at-risk deliverables before deadlines
- Coordinate with technical teams to ensure work stays aligned with contract timelines
- Support preparation of status updates and program reviews as needed
Stakeholder Communication
- Produce daily/weekly sprint reports for engineering leadership and executives
- Translate technical status into business impact for non-technical stakeholders
- Proactively communicate risks, timeline changes, and trade-offs with context and recommendations
Qualifications:
- 4+ years in Technical Program/Project Management within a software development organization
- Experience managing scope and delivery in Agile/Scrum environments using JIRA
- Demonstrated ability to manage scope boundaries and facilitate alignment across engineering and product leadership
- Experience producing sprint metrics, velocity reports, and delivery forecasts
- Strong written and verbal communication across technical and business audiences
- Experience in manufacturing, industrial, or B2B SaaS
- Understanding of AI/ML systems and LLM-based applications
Nice to Have:
- Startup experience and comfortable with ambiguity and fast-moving environments
- Strong understanding of the full SDLC: requirements, design, development, code review, QA, staging, deployment
- Experience tracking government or defense-related project milestones
- Familiarity with DoD contracting structures (CPFF, FFP)
- Experience with AWS-based architectures
- Exposure to compliance frameworks (SOC 2, NIST 800-171, CMMC, FedRAMP)
- Experience with engineering tooling (LinearB, Retool, or similar)
- Familiarity with AI tools in your own workflow (Claude, OpenAI, Copilot)
Sustainment offers a competitive benefits package for full time employees including medical, dental, vision, paid time off, company holidays, and 401K matching.
Sustainment is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class.
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Sustainment participates in E-Verify.
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Sustainment Austin, Texas, USA Office
Austin, TX, United States
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