Join the company that’s building the telemetry infrastructure for the AI era. At Cribl, we partner with IT and Security teams at many of the world’s biggest enterprises, including half of the Fortune 100, to bridge the gap between AI ambition and infrastructure reality. As the AI Platform for Telemetry, we give customers the choice, control, and flexibility to manage and analyze telemetry for both humans and agents, so they can build what’s next.
We’re one of the fastest‑growing private companies and a leading player in a massive, fast‑moving market. With a global workforce, we’re remote‑first and grounded in a simple idea: software is a people business. Cribl is the place where curious, collaborative people can do their best work, grow fast, and bring their full selves to the herd.
Technical Writer II
Cribl does differently.
What does that mean? It means we are a serious company that doesn’t take itself too seriously; and we’re looking for people who love to get stuff done, and laugh a bit along the way. We’re growing rapidly - looking for collaborative, curious, and motivated team members who are passionate about putting customers first. As a remote-first company we believe in empowering our employees to do their best work, wherever they are.
As the data engine for IT and Security many of the biggest names in the most demanding industries trust Cribl to solve their most pressing data needs. Ready to do the best work of your career? Join the herd and unlock your opportunity.
Why you’ll love this role
The Technical Documentation team operates at the intersection of product development, design, and our customers. Thousands of users leverage our content every day to get the most out of Cribl products and solve IT and security problems that no one else can.
As a key member of this team, we want you to bring your technical experience, love of learning, and insatiable curiosity to help us shape the future of Cribl documentation and in-product guidance in a rapidly changing product development environment. You will build your skills and learn from an amazing group of established writers. You will collaborate with team members from engineering, product management, design, customer support, and our go-to-market teams to create content that supports a diverse user base and helps solve real customer problems. This is an opportunity for you to grow your own career while also building our team culture and influencing the growth of our products!
As an active member of our team, you will…
- Learn to use AI-assisted tools thoughtfully to support research, drafting, revision, and content maintenance while applying strong human judgment for accuracy, clarity, and audience needs.
- Help create content that is clear, structured, and reusable so it works well for both human readers and emerging AI-powered discovery experiences.
- Collaborate closely with a wide range of cross-functional constituents as well as our user community to create technical content and in-product guidance that meets the needs of our growing audience.
- Build strong community and cross-functional relationships to help expand your knowledge of our products, our users, and the real world problems they face every day.
- Have a growth mindset! Keep up to date on tech writing industry trends and use what you learn to help our team innovate at every level.
- Learn from our team as you improve your writing, technical knowledge, and ability to think through tough problems with a focus on customer outcomes.
- Bring your positive attitude and sense of humor to help us foster a culture that is collaborative, innovative, and inclusive.
If you’ve got it, we want it
- 2+ years experience working as a technical writer, API writer, UX writer, content developer, or similar role.
- Excellent English-language written and verbal communication skills.
- Interest in how AI is changing technical documentation, search, and product guidance, along with a willingness to experiment and learn.
- Ability to evaluate AI-generated content for accuracy, tone, completeness, and alignment with a style guide.
- A portfolio that showcases your skills in software documentation aimed at technical audiences.
- Experience working in a fast-paced company serving enterprise users and buyers.
- Interest in contributing directly to UX text and interaction design (you can help build the products you write about).
- Demonstrated ability to follow a house style guide, edit and self-edit according to it, and expand it where needed.
- Willingness to work and grow in an ambiguous and fast-moving environment.
- Ability to collaborate and publish using Git-based workflows and static site generators (Hugo, Docusaurus, Gatsby, and so on).
- Skill in using Atlassian tools, Google Workspace/G Suite, and graphics/screenshot annotation tools.
- You are kind. You take your work seriously without being too serious. We like that! (You must also like goats, trust us).
#LI-AM1
#LI-Remote
The salary for this role is dependent on geographic location and will be based on the individual candidate's job-related knowledge, skills, and experience.
In addition to base salary, for sales and some sales-adjacent roles, employees are eligible to earn incentive compensation (commission). For all other roles, employees are eligible to participate in the Cribl Corporate Bonus Program.
In addition to a competitive salary, Cribl also offers a generous benefits package which includes health, dental, vision, short-term disability, and life insurance, paid holidays and paid time off, a fertility treatment benefit, 401(k), and equity.
Bring Your Whole Self
Diversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We’re building a culture where differences are valued and welcomed, and we work together to bring out the best in each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.
Interested in joining the Cribl herd? Learn more about the smartest, funniest, most passionate goats you’ll ever meet at cribl.io/about-us.
Similar Jobs
What you need to know about the Austin Tech Scene
Key Facts About Austin Tech
- Number of Tech Workers: 180,500; 13.7% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Dell, IBM, AMD, Apple, Alphabet
- Key Industries: Artificial intelligence, hardware, cloud computing, software, healthtech
- Funding Landscape: $4.5 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Live Oak Ventures, Austin Ventures, Hinge Capital, Gigafund, KdT Ventures, Next Coast Ventures, Silverton Partners
- Research Centers and Universities: University of Texas, Southwestern University, Texas State University, Center for Complex Quantum Systems, Oden Institute for Computational Engineering and Sciences, Texas Advanced Computing Center
