Similar Jobs at Cloudflare
Cloud • Information Technology • Security • Software • Cybersecurity
Work with customers and cross-functional teams to troubleshoot internet and Cloudflare product issues, track tickets, update documentation and runbooks, test releases, report bugs, and provide product feedback while learning networking, web, and scripting technologies.
Top Skills:
ApacheBashCurlDigDnsGitHTTPIisJavaScriptLinuxNginxOpensslPythonSsl/TlsTraceroute
Cloud • Information Technology • Security • Software • Cybersecurity
Design, build, and operate a scalable logging and audit-log delivery platform. Develop high-performance connectors and integrations, ensure secure, compliant delivery to customer destinations, optimize pipeline throughput and latency, maintain operational health and monitoring, participate in on-call rotation, and collaborate on architecture and product requirements across teams.
Top Skills:
GoGrafanaPrometheusSQL
Cloud • Information Technology • Security • Software • Cybersecurity
Build and maintain high-throughput, low-latency distributed data systems across ingestion, storage, and retrieval. Optimize delivery pipelines, scale analytical database clusters (ClickHouse), develop GraphQL and log delivery solutions, monitor performance with observability tooling, troubleshoot production issues, and collaborate cross-functionally and with open-source communities to evolve the data platform.
Top Skills:
ClickhouseDockerFlinkGoGoGrafanaGraphQLKafkaKubernetesPrometheusSaltSQLTerraform
Available Locations: Austin
About the Role
Cloudflare is looking for technical writing interns currently pursuing a degree to join the Product Content Experience (PCX) team and support product content creation. As a tech writing intern, you will partner with engineers, product managers, customer-facing teams, and other PCX writers to develop and improve content. You will be the first to explain new products and features, impacting and influencing the content experience of a product used by millions of people daily. You will work alongside and learn from a team recently recognized for delivering the Best Unified Enterprise Dev Portal at the 2025 DevPortal Awards. If you are excited to work with an audience ranging from Wordpress bloggers to development teams at Fortune 100 companies, come help us make the Internet better!
Responsibilities
About the Role
Cloudflare is looking for technical writing interns currently pursuing a degree to join the Product Content Experience (PCX) team and support product content creation. As a tech writing intern, you will partner with engineers, product managers, customer-facing teams, and other PCX writers to develop and improve content. You will be the first to explain new products and features, impacting and influencing the content experience of a product used by millions of people daily. You will work alongside and learn from a team recently recognized for delivering the Best Unified Enterprise Dev Portal at the 2025 DevPortal Awards. If you are excited to work with an audience ranging from Wordpress bloggers to development teams at Fortune 100 companies, come help us make the Internet better!
Responsibilities
- Create and edit product documentation according to company guidelines, varying from support content to product and developer documentation.
- Collaborate with content experts and project managers to distill complex, broad concepts about products into usable and accurate documentation.
- Work closely with a variety of product, engineering, and customer-facing teams to document how to use new product features to both technical and non-technical users.
- Work independently and manage multiple simultaneous projects.
- Own, create, and help manage all product and support content.
- Currently pursuing a degree in English, Technical Communication, or another major with a writing-intensive component and/or a technology emphasis
- Strong verbal, written, and interpersonal communication skills - must provide samples of excellent writing skills
- Samples should be 500-1,000 words in length, and at least one sample should be a technical procedure
- Coursework or original content is totally fine
- Ability to commit to a minimum 12 week summer internship.
- In office 3-5 days a week in Austin, TX.
- Interest in technical subject matter and a career in technical writing
- Knack for conducting research, asking questions, and getting into the details
- Experience writing for technical or general audiences; for example, writing for a student newspaper or creating content for your school's IT help desk
- Experience with multimedia and graphic design
- Familiarity with databases, HTML, Markdown, CSS, and JSON
- Familiarity with JavaScript, Python, Git, Mercurial, or other modern programming languages and frameworks
Cloudflare Austin, Texas, USA Office
405 Comal St, Austin, TX, United States, 78702
What you need to know about the Austin Tech Scene
Austin has a diverse and thriving tech ecosystem thanks to home-grown companies like Dell and major campuses for IBM, AMD and Apple. The state’s flagship university, the University of Texas at Austin, is known for its engineering school, and the city is known for its annual South by Southwest tech and media conference. Austin’s tech scene spans many verticals, but it’s particularly known for hardware, including semiconductors, as well as AI, biotechnology and cloud computing. And its food and music scene, low taxes and favorable climate has made the city a destination for tech workers from across the country.
Key Facts About Austin Tech
- Number of Tech Workers: 180,500; 13.7% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Dell, IBM, AMD, Apple, Alphabet
- Key Industries: Artificial intelligence, hardware, cloud computing, software, healthtech
- Funding Landscape: $4.5 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Live Oak Ventures, Austin Ventures, Hinge Capital, Gigafund, KdT Ventures, Next Coast Ventures, Silverton Partners
- Research Centers and Universities: University of Texas, Southwestern University, Texas State University, Center for Complex Quantum Systems, Oden Institute for Computational Engineering and Sciences, Texas Advanced Computing Center
