Technical Writer

ASRC NetCentric is seeking a Technical Writer to support the DHS Development, Engineering, and Enterprise Projects (DEEP) program.

Work location: Remote

Summary: The DHS DEEP program provides application analysis, architecture, engineering, development, testing, operations, maintenance, and modernization support across Microsoft 365, Azure, Power Platform, SharePoint, ServiceNow, Drupal, Atlassian, GitLab, data, analytics, security, and custom application technologies. The team uses DHS SELC and agile delivery practices and supports secure, accessible, reliable enterprise applications.

The Technical Writer collects/analyzes technical information and produces clear documentation (processes, procedures, user manuals, training materials, installation guides, reports) per DHS standards/SELC.

Responsibilities:

Without direct supervision, responsibility includes:

• Collecting, analyzing, composing, and translating technical information into clear, readable documents to be used by both technical and non- technical personnel
• Obtaining data from technical staff by directly interacting with them and assisting in the creation of the technical documentation when needed
• Creating processes and procedures, user manuals, training materials, installation guides, and reports
• Editing requirements functional descriptions, system specifications, user manuals, special reports, or any other customer deliverables and documents

Qualifications

• Bachelor's degree or six (6) additional years of relevant professional experience in lieu of a degree.

• Minimum of four (4) years’ experience in writing and editing technical documentation for technical systems in accordance with established writing standards.

• Must be a U.S. citizen to meet contract requirements and be able to successfully complete a government background investigation.
• Ability to obtain and maintain a Public Trust or other required DHS suitability determination.
• Strong analytical and critical-thinking abilities; able to turn ambiguous requirements into actionable plans.

We invest in the lives of our employees, both in and out of the workplace, by providing competitive pay and benefits packages. Benefits offered may include health care, dental, vision, life insurance; 401(k); education assistance; paid time off including PTO, holidays, and any other paid leave required by law. The salary offered will depend on several factors including, but not limited to, relevant experience, skills, education, geographic location, internal equity, business needs, and other factors permitted by law. Posted pay ranges are a general guideline only and are not a guarantee of compensation or salary.

EEO Statement

ASRC Federal and its Subsidiaries are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, sex, color, age, national origin, religion, disability, protected veteran status, or any other factor prohibited by applicable law.