Total Rewards Specialist

ORGANIZATIONAL CONTEXT: Seed Company is committed to Bible translation through national translators in creative partnerships. Seed Company seeks to work where it is evident that God is working and where the uniqueness of its vision makes it most feasible for Seed Company to be involved.

VISION: God’s Word transforming lives in every language in this generation.

MISSION: To accelerate Scripture translation and impact for people without God’s Word through Great Commission partnerships.

VALUES: Honoring God in all we do, valuing individuals and relationships, partnering effectively, encouraging creativity and innovation, and managing for quality results.

SCOPE: The Total Rewards Specialist serves as a key operational partner in the People group, administering core payroll, benefits, leave, HRIS, and total rewards processes with accuracy, care, confidentiality, and a strong staff-experience focus. Working within established procedures and under the direction of the Director, Total Rewards, this role coordinates bi-weekly payroll, maintains benefits and employee data, supports annual rewards cycles and open enrollment, responds to staff questions, and escalates exceptions or compliance questions appropriately. The Specialist helps ensure staff are paid accurately and on time and can understand and access their total rewards across Seed Company’s domestic, international, and supported/seconded staff populations, as applicable.

ESSENTIAL FUNCTIONS: 

Payroll Operations

• Coordinate bi-weekly payroll processing in partnership with ADP and internal partners, ensuring payroll inputs, validations, approvals, and follow-up activities are completed accurately and on time.
• Research and resolve routine payroll discrepancies and employee questions; escalate non-routine, legal, tax, or policy matters to appropriate stakeholders.
• Partner with the Director, Total Rewards to research payroll liability by state and assist with maintaining state records for compliance with applicable laws, payroll tax obligations, and internal protocols.
• Maintain payroll calendars, procedures, controls, and supporting documentation; assist with routine reconciliations and audit requests.

Benefits and Leave Administration

• Administer day-to-day employee benefit programs, including enrollments, changes, terminations, qualifying life events, beneficiary updates, billing coordination, and employee support.
• Serve as a consulting resource for HRBPs and staff on benefit options, enrollment process, and any program changes.
• Support annual open enrollment by preparing materials and communications, coordinating deadlines, testing system changes, tracking completion, and reconciling results.
• Maintain benefits guides, required notices, and staff-facing reference materials under the direction of the Director, Total Rewards.
• Coordinate routine administration of leave and benefit programs, including retirement, HRA, PTO, FMLA, workers’ compensation, education assistance, and ancillary benefits, as applicable.

HRIS, Records, and Reporting

• Process and review employee changes in the HRIS and related systems, including hires, transitions, terminations, and status changes.
• Identify and correct routine data discrepancies; maintain accurate payroll, benefits, and workforce records.
• Prepare routine reports and documentation and support audits, data reviews, and continuous improvement efforts.

Staff and Total Rewards Support

• Provide responsive, first-line, and service-oriented support to staff and HRBPs on established payroll, benefits, leave, HRIS, and total rewards processes.
• Bring an employee-experience lens to total rewards interactions by anticipating questions, simplifying processes, and identifying opportunities to improve how staff understand, access, and value their rewards.
• Maintain HR Support ticket routing and follow-up, ensuring requests reach the appropriate owner and are tracked to resolution.
• Handle confidential information with discretion and escalate complex or sensitive matters appropriately.
• Support annual compensation activities, including preparing materials for processing merit pay increases, salary structure changes, and annual total rewards statements.
• Partner with the Director, Total Rewards to support the timely renewal of MOUs, seconding agreements, and independent contractor agreements.
• Manage corporate airline and hotel travel rewards programs, ensuring maximization of available benefits.
• Actively contribute to rewards and recognition programs, wellness initiatives, and other total rewards programs as assigned.
• Contribute to continuous improvement of staff-facing total rewards communications and resources.
• Monitor total rewards processes and recommend practical improvements that strengthen compliance and operational efficiency.

SUPERVISORY RESPONSIBILITY:

• No supervision requirements.

OTHER DUTIES: 

• Maintain professional and technical HR knowledge by attending workshops, conferences, or viewing relevant webinars
• Attend and participate in a variety of meetings and task force groups as directed and maintain required level of knowledge pertaining to operating procedures, requirements, processes, and policies.
• Lead and/or participate in projects or task force groups that focus on issues having organization-wide impact.
• Perform or assist with any assignments as required or directed.

WORK ENVIRONMENT:

This job operates in a professional office environment and routinely uses standard office equipment such as laptop computers and smartphones. There will be prolonged periods of sitting at a desk and working on a computer.

PHYSICAL DEMANDS:

Occasional exertion up to 10 pounds, lifting a box of paper, moving chairs, tables, and sliding doors.

TRAVEL:

Domestic travel for conferences and meetings is required.

QUALIFICATIONS: 

• Strong faith in Jesus Christ as Savior; God-honoring lifestyle.
• Passion for the Word of God and provision of the Word for every people group.
• Championing Seed Company’s vision, mission, and values.
• Bachelor’s degree in Human Resources, Business, Finance, Accounting, or a related field preferred; equivalent relevant experience may be considered.
• Requires one to three years of Human Resources or related experience.
• Experience with ADP Workforce Now, SharePoint, and benefits administration is preferred.
• Demonstrated ability to manage confidential information with judgment, professionalism, and care.
• Strong organizational skills and the ability to manage multiple priorities with accuracy and follow-through.
• Excellent written and verbal skills, including attention to detail.
• High level of interpersonal skills to handle sensitive and confidential situations.
• Ability to work under tight deadlines and with multiple departments.
• Able to multitask, prioritize, and manage time efficiently

BENEFITS:

• Health insurance coverage 
• Flexible Spending Account – medical and dependent care
• Health Reimbursement Arrangement – medical, dental, and vision
• 403b plan participation with 6% company match
• 160 hours accrued vacation and 80 hours of sick time per year
• Education assistance after one year of service
• Parental leave after one year of service
• Voluntary dental and vision insurance
• Employer-sponsored term life, short-term, long-term, and AD&D coverage