Trade Finance Business Analyst and System Liaison

It’s about process, progress, and people.

Do you like solving complex problems? Are you the kind of person that is energized by a challenge? Do you want the autonomy to improve processes and find solutions? If so, being a Trade Finance Business Development Analyst and System Liaison with Frost could be for you.

At Frost, it’s about more than a job. It’s about having a flourishing career where you can thrive, both in and out of work. At Frost, we’re committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you’ll become part of Frost’s over 150-year legacy of providing unparalleled banking services.

Who you are:

As a Trade Finance Business Analyst and System Liaison with Frost, you are a thrive with processes and data. In this role, you will identify needed features and changes and prepare system operation procedures. You will use your effective communication skills and analytical mindset to collaborate and liaise with stakeholders and Systems Architects. More than that, this role is about constant improvement and doing so with our signature all-win approach in mind.

What you’ll do:

• Work with TFS personnel and other Business Analysts to identify needed features, changes, and functional specifications in TFS systems. Liaise with TFS stakeholders and Systems Architects, developers, and testers to communicate needed features and explore options for implementation
• Prepare and update systems operation procedures. Train TFS personnel in the use of new or existing features
• Maintain and improve management of static data. Onboard new clients and maintain database within parameters of TFS systems
• Act as a liaison to Frost’s Business Intelligence unit in creation and maintenance of management reports
• In accordance with project standards, assist in the identification and recording of risks, issues, dependencies, and assumptions for client accounts. Work with Project Managers to escalate issues as needed
• Ensure compliance with Frost’s internal procedures and policies, as well as International Trade Banking standards and regulations
• Work with Product Management to onboard new TFS products and develop existing ones
• Work with TFS management and other stakeholders to identify and address production inefficiencies
• Implement policies and procedures on maintenance of all TFS systems
• Always take action with Integrity, Caring and Excellence to achieve all-win outcomes

What you’ll need:

•  3+ years of experience in Trade Finance, with Letter of Credit and documentary collection knowledge
• Bachelors’ degree in Business, Accounting, Finance, Economics, or related; or equivalent Trade Finance experience
• Strong problem solving and time management skills
• Excellent written and verbal communication skills
• Proficiency in Microsoft computer applications

Additional Preferred Skills:

• 3+ years of experience as a Business Systems Analyst or in Systems Support
• Strong understanding of discounting/financing
• Familiarity with SWIFT operations, Misys FusionBanking, or Misys Trade Innovation System
• Strong knowledge of standards, rules, and regulations related to Trade Finance, including UCP600, ISBP745, URR525, ISP98, URC522, and Incoterms.
• Project Management experience

Our Benefits:

At Frost, we care about your health, your family, and your future and strive to have our benefits reflect that. This includes:  

• Medical, dental, vision, long-term disability, and life insurance
• 401(k) matching
• Generous holiday and paid time off schedule
• Tuition reimbursement
• Extensive health and wellness programs, including our Employee Assistance Program
• Referral bonus program + more!

Since 1868, Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and is a leader in banking customer satisfaction. At Frost, it’s about being part of something bigger. If this sounds like you, we encourage you to apply and see what’s possible at Frost.