Help shape the future of Consulting Services at Epicor! As Vice President of Innovation & Platforms, you will lead the innovation and industrialization of our global Consulting Services organization by developing standardized methodologies, AI-enabled delivery capabilities, reusable consulting intellectual property, and scalable service offerings that accelerate customer outcomes. You will own the Ascend methodology and One Epicor Delivery Experience, helping transform how we deliver faster time to value across industries and geographies. We are seeking a strategic, technology-minded leader with deep professional services experience, strong business acumen, and a passion for building high-performing global teams.
What you will be doing:
- Own and advance the Ascend methodology and One Epicor Delivery Experience, creating consistent, scalable implementation standards across Consulting Services.
- Develop and launch new consulting offerings, AI-enabled delivery capabilities, automation, and reusable assets that improve implementation speed and customer outcomes.
- Lead services engineering, delivery innovation, implementation standards, and the industrialization of consulting intellectual property.
- Partner closely with Product Management and Product Development to support new product releases, SaaS adoption, and alignment between product strategy and services delivery.
- Validate new capabilities and transition them into Industry Vertical Practices for adoption across regions, industries, and customer segments.
- Build, inspire, and develop a multidisciplinary global team while leveraging cross-functional “tour of duty” teams to accelerate innovation and capability development.
- Apply strong financial and operational discipline to prioritize investments, measure impact, and scale high-value services capabilities.
What you will likely bring:
- 13+ years’ progressive experience in professional services, consulting, enterprise software, or technology services, with demonstrated success at a senior leadership level.
- 8+ years’ experience managing and developing multidisciplinary teams, preferably with global or international reach.
- 7+ years’ relevant industry experience, ideally within enterprise resource planning, SaaS, or another enterprise software environment.
- Proven experience leading professional services transformation, new product introduction, implementation methodology development, or the launch of scalable services offerings.
- Strong AI and technical expertise, with the ability to partner closely with Product Development and translate technology opportunities into measurable business and customer outcomes.
- Excellent leadership, strategic thinking, communication, relationship-building, financial management, and problem-solving capabilities.
- A customer-focused mindset and a record of delivering high-quality services through collaboration, innovation, and disciplined execution.
What could set you apart:
- Experience within an enterprise resource planning provider or another complex enterprise SaaS organization.
- Experience packaging and accelerating professional services offerings through automation, AI, standardized delivery methods, or reusable intellectual property.
- Bachelor of Science degree, Bachelor of Arts degree, Bachelor of Business Administration degree, or another relevant bachelor’s degree required; relevant master’s degree preferred.
- Experience leading innovation across multiple industries, geographies, and stakeholder groups.
Join us at Epicor, where your success is our success. Apply today and be part of a team that values proactive, proud, and collaborative partners!
#LI-TO1 #LI-REMOTE
About Epicor
At Epicor, we’re truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain.
We’re Proactive, Proud, Partners.
Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners for the world’s most essential businesses—the hardworking companies who make, move, and sell the things the world needs.
Competitive Pay & Benefits
Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being.
Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.
Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.
Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.
Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.
Global Mobility: Comprehensive support for international relocations and permanent residency processes.
Equal Opportunities and Accommodations Statement
Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you—that’s who we’re interested in. If you have interest in this or any role- but your experience doesn’t match every qualification of the job description, that’s okay- consider applying regardless.
We are an equal-opportunity employer.
Range:
Minimum: $277,000 USD Maximum: $386,000 USDThe salary range provided reflects the national average for this job title and does not represent compensation specific to Epicor Software Corporation. Actual compensation will vary based on experience, qualifications, and market factors relevant to the position.
Recruiter:
Tola OlagbajuEpicor Austin, Texas, USA Office
Just 15 minutes West of downtown, our office is right across the street from some of Austin's favorite local restaurants and easy to access from MOPAC
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