VP - SRE - Observability Engineering

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If you're ready to lead with intention and discover what’s possible, LPL Financial invites you to apply today.

Job Overview:

We are seeking a dynamic, motivated and experienced head of Observability Engineering within LPL SRE organization. In this role you will drive LPL’s enterprise observability posture, standards, ensuring end‑to‑end visibility, actionable insights, and proactive detection across applications, platforms, and infrastructure. This role involves working with the observability architect to establish the architectural vision, standards, and reference patterns for observability—spanning metrics, traces, logs, RUM/UI visibility, routing, enrichment, and retention.

This is an exciting opportunity to drive meaningful change and enhancing the advisor and investor experience. If you are passionate about production operations, stability, SRE and Observability and have a track record of success, we invite you to apply and be part of our journey toward greater resilience and efficiency.

Responsibilities:

• Develop and maintain a multi‑year observability architecture roadmap aligned with enterprise modernization initiatives.

• Define the target state for observability platforms, data pipelines, and telemetry strategy.

• Align observability and reliability insights with business outcomes, performance requirements, and operational KPIs.

• Establish a unified architectural vision for cross-domain observability, automation, and intelligent insights (AIOps).

• Observability Platform License and Cost Optimization

• Create comprehensive observability standards and patterns by platform, tech stack, and integration type.

• Work with the observability architect to define and build telemetry quality frameworks, log pipelines, cardinality, data governance, PII handling, and access controls.

• Establish and build standards for SLO/SLI definitions, alerting best practices, and error-budget-driven improvement.

• Review major incidents, identify observability gaps, and evolve architecture and tooling.

• Design and build end‑to‑end observability patterns across UI, RUM, metrics, traces, logs, enrichment, routing, and retention.

• Provide guidance and build reusable assets (templates, SDKs, reliability/observability-as-code patterns).

• Enable frictionless onboarding and self-service integrations into telemetry pipelines and dashboards.

• Coach and empower development teams on instrumentation, traceability, event modeling, and dependency mapping.

• Define observability and reliability approaches for major initiatives, including data center migrations, cloud modernization, platform consolidation, and M&A/partner integrations

• Build, lead and empower a high performing team of observability engineers

Goals and Objectives:

• Achieve a 30% reduction in MTTD and MTTR within the first year of operation

• Able to identify offending service and root cause for at least 70% of incidents within 15-20 mins using observability platforms

• Foster a culture of continuous improvement and knowledge-sharing initiatives that empower team members.

• Develop and maintain strong relationships with key stakeholders, to ensure alignment and support for the team’s objectives, enhancing overall organizational resilience.

What are we looking for?

We’re looking for strong collaborators who deliver exceptional client experiences and thrive in fast-paced, team-oriented environments. Our ideal candidates pursue greatness, act with integrity, and are driven to help our clients succeed. We value those who embrace creativity, continuous improvement, and contribute to a culture where we win together and create and share joy in our work.

Requirements:

• 8+ years of enterprise SRE experience

• 5+ years of observability tooling and related ecosystem (Open Telemetry, Dynatrace, ELK, Datadog, Grafana, Splunk, etc.).

• 2+ years designing logging, metrics, tracing, and alerting pipelines.

• SRE principles, reliability patterns, AIOps, and event correlation strategies.

• Experience defining enterprise-level telemetry and resilience standards.

Core Competencies:

• Excellent communication and interpersonal skills, with a focus on collaboration and relationship-building.

• Exceptional cross-team collaboration, communication, and architectural storytelling.

• Able to communicate effectively with CXOs

• Ability to influence and drive change across the organization.

• Analytical mindset with the ability to translate data into actionable insights.

Pay Range:

Company Overview:

LPL Financial Holdings Inc. (Nasdaq: LPLA) is among the fastest growing wealth management firms in the U.S. As a leader in the financial advisor-mediated marketplace(6) , LPL supports over 32,000 financial advisors and the wealth management practices of approximately 1,100 financial institutions, servicing and custodying approximately $2.3 trillion in brokerage and advisory assets on behalf of approximately 8 million Americans. The firm provides a wide range of advisor affiliation models, investment solutions, fintech tools and practice management services, ensuring that advisors and institutions have the flexibility to choose the business model, services, and technology resources they need to run thriving businesses. For further information about LPL, please visit www.lpl.com.

At LPL, independence means that advisors and institution leaders have the freedom they deserve to choose the business model, services, and technology resources that allow them to run a thriving business. They have the flexibility to do business their way. And they have the freedom to manage their client relationships, because they know their clients best. Simply put, we take care of our advisors and institutions, so they can take care of their clients.

For further information about LPL, please visit www.lpl.com.

Join LPL Financial: Where Your Potential Meets Opportunity

At LPL Financial, we believe that everyone deserves objective financial guidance. As the nation’s leading independent broker-dealer, we offer an integrated platform of cutting-edge technology, brokerage, and investment advisor services.

Why LPL?

• Innovative Environment: We foster creativity and growth, providing a supportive and responsive leadership team. Learn more about our leadership team here!

• Limitless Career Potential: Your career at LPL has no limits, only amazing potential. Learn more about our careers here!

• Unified Mission: We are one team on one mission—taking care of our advisors so they can take care of their clients. Learn more about our mission and values here!

• Impactful Work: Our size is just right for you to make a real impact. Learn more here!

• Commitment to Equality: We support workplace equality and embrace diverse perspectives and backgrounds. Learn more here!

• Community Focus: We care for our communities and encourage our employees to do the same. Learn more here!

• Benefits and Total Rewards: Our Total Rewards package goes beyond just compensation and insurance. It includes a mix of traditional and unique benefits, perks, and resources designed to enhance your life both at work and at home. Learn more here!

Join the LPL team and help us make a difference by turning life’s aspirations into financial realities. Please log in or create an account to apply to this position. Principals only. EOE.

Information on Interviews:

LPL will only communicate with a job applicant directly from an @lplfinancial.com email address and will never conduct an interview online or in a chatroom forum.  During an interview, LPL will not request any form of payment from the applicant, or information regarding an applicant’s bank or credit card.  Should you have any questions regarding the application process, please contact LPL’s Human Resources Solutions Center at (855) 575-6947.

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