Top Customer Success & Experience Jobs in Austin, TX

The Senior Staff Technical Solutions Engineer provides technical solutions, customer support, and project management, ensuring successful implementation of technical capabilities and building strong customer relationships.

The Staff Technical Solutions Engineer manages customer relationships, oversees technical implementations, and drives system adoption, ensuring customer success and satisfaction.

As a Program Research Associate, you will verify program data and research new resources for a social care platform to help people in need. Your role involves data maintenance, responding to user requests, and collaborating in a team environment, all while ensuring the accuracy and inclusion of social services listed.

Support the customer base by resolving helpdesk incidents, maintaining relationships with internal clients, and managing ticket backlog. Train on product features and participate in process improvements to enhance service delivery.

As a Senior Customer Success Manager, you will build relationships, onboard clients, and drive product adoption, managing technical issues and project plans while advocating for customer success.

The Account Director manages customer relationships, ensures customer satisfaction, drives revenue growth, and develops strategic account plans. Responsibilities include mentoring, communicating company vision, and monitoring overall customer health.