Top Consulting Customer Success & Experience Jobs in Austin, TX

The Case Manager will provide outreach, intake, and case management services, assisting disaster-affected individuals with housing recovery needs across Texas counties. They will maintain a caseload, ensure eligibility, protect client information, and provide excellent customer service while coordinating with teams on program requirements.

Provide Tier 1 help desk support: troubleshoot and escalate IT infrastructure issues, onboard clients, install and remove hardware, document projects, support deployment and imaging, participate in on-call rotation, and deliver customer-focused technical assistance.

As a Data Analyst Intern, you will automate processes, collect and analyze large data sets, and apply econometric techniques to investigate fraud.

The SBA COE Director manages third-party alliances, drives revenue growth through strategic partnerships, and collaborates with internal teams to develop and execute strategies for market penetration and client success.

The Senior E-Billing Specialist manages invoice submissions and resolves e-billing issues, ensuring compliance with clients' guidelines and providing support to attorneys and staff.

The Customer Experience Program Manager oversees client programs focused on organic growth, managing relationships, ensuring quality delivery, and driving satisfaction.

As a Private Cloud AI Customer Engineer, assist customers in onboarding, provide product training, and ensure successful adoption and satisfaction with HPE PCAI products.

The AI-Enhanced Virtual Assistant will support AI integration, administrative tasks, communication management, project coordination, and client interaction to enhance operational efficiency.

The Senior Customer Success Manager drives revenue growth by ensuring customer satisfaction, building strong relationships, managing renewals, and promoting product solutions aligned with client goals.

Assist customers by handling calls, resolving concerns, verifying eligibility, documenting information, and communicating effectively while maintaining confidentiality.