Top Consulting Customer Success & Experience Jobs in Austin, TX

The Account Director is responsible for driving growth, client satisfaction, and managing relationships with key utility clients, overseeing consulting engagements and team operations.

The Strategic Account Director manages relationships with Enterprise customers, driving product adoption and retention while mentoring team members and advocating for customer needs.

The Account Manager will drive account growth, enhance client relationships, manage renewals, and identify upsell opportunities within Microsoft ecosystems.

The Analyst Intern will develop reporting tools, maintain dashboards, ensure data accuracy, analyze trends, and provide insights while working closely with the Business Intelligence team.

Support evidence preparation and presentation for jury research, handling AV logistics, managing data collection technology, and collaborating with research teams.

The Internal Communications Intern will assist the team with creating content, proofreading, managing communication logistics, and supporting internal events.

Provide research and advisory services on cloud infrastructure, advising clients on migration to public clouds and infrastructure best practices.

As a Travel Consultant, advise and arrange travel for corporate clients, conduct research on travel options, ensure compliance with policies, and provide outstanding customer service.

The Salesforce Solutions Architect leads Salesforce implementations, aligns business processes with platform capabilities, and collaborates with teams to deliver effective solutions.

The Engagement Lead will ensure successful Salesforce engagements by managing client relationships, overseeing delivery teams, and mentoring junior team members while driving strategic initiatives in the contact center and service domains.

As a Member Experience Agent, you'll assist self-employed members with insurance enrollments, providing guidance and support through phone and email communication. You'll document interactions in Zendesk and help navigate the healthcare system.

The Client Account Manager is responsible for client relationship management, support, account management, strategic planning, and performance tracking to ensure client satisfaction and service delivery.

The Software Support Team Lead will manage a team of specialists, oversee technical escalations, and improve customer support processes, ensuring high satisfaction and efficient operations.