Top Edtech Customer Success & Experience Jobs in Austin, TX

The Account Director manages customer relationships, ensures customer satisfaction, drives revenue growth, and develops strategic account plans. Responsibilities include mentoring, communicating company vision, and monitoring overall customer health.

The Product Enablement Specialist II facilitates training for partner teams on SaaS products, manages product support issues, and serves as a technical liaison between teams to enhance partner experiences.

As a Student Financial Success Coach, you will support students in achieving their training goals, handling inquiries, and ensuring academic success while communicating about financial obligations.

As a Senior Solution Consultant, you'll guide organizations in utilizing Pluralsight's platform, conduct product demos, assist in pre-sales activities, and support enterprise sales teams with technical needs.

The Validation Services Representative reviews and processes transactions for assigned clients, ensuring adherence to policies and improving customer interactions. They collaborate with internal teams to enhance the customer experience and resolve issues.

The Senior Consumer Partner Success Manager manages Udemy's global consumer partnerships to enhance partner success, ensure alignment across teams, and drive measurable growth through effective program management and strategic insights.

The Account Manager drives client retention and growth for Mongoose's AI-enabled platform by managing renewals, upselling solutions, and fostering strong client relationships for success.

As a College & Career Coach, you'll guide high school students through college admissions and career exploration, providing personalized support and mentoring.

Interns will focus on LinkedIn outreach, recruiting support, and learning automation tools while networking and gaining paid experience.

The Customer Marketing Campaign Manager drives engagement and growth through strategic marketing initiatives, executing lifecycle programs to boost customer adoption and retention while collaborating with Sales and Customer Success teams.