Top Edtech Customer Success & Experience Jobs in Austin, TX

The Product Enablement Specialist II facilitates training for partner teams on SaaS products, manages product support issues, and serves as a technical liaison between teams to enhance partner experiences.

As a Program Research Associate, you will verify program data and research new resources for a social care platform to help people in need. Your role involves data maintenance, responding to user requests, and collaborating in a team environment, all while ensuring the accuracy and inclusion of social services listed.

As a Senior Solution Consultant, you'll guide organizations in utilizing Pluralsight's platform, conduct product demos, assist in pre-sales activities, and support enterprise sales teams with technical needs.

As a Customer Success Manager, engage and empower clients, drive renewals, manage accounts through the lifecycle, and use insights to boost customer success.

As a Student Success Coach, you will support students academically and operationally, helping them achieve graduation and employment. Responsibilities include answering inquiries, coaching students, and creating help documentation.

The Validation Services Representative reviews and processes transactions for assigned clients, ensuring adherence to policies and improving customer interactions. They collaborate with internal teams to enhance the customer experience and resolve issues.

The Senior Consumer Partner Success Manager manages Udemy's global consumer partnerships to enhance partner success, ensure alignment across teams, and drive measurable growth through effective program management and strategic insights.

The Virtual Events Manager will develop and execute virtual events, collaborate with teams, design experiences, and optimize event performance to engage prospects and customers.

As a College & Career Coach, you'll guide high school students through college admissions and career exploration, providing personalized support and mentoring.

Interns will focus on LinkedIn outreach, recruiting support, and learning automation tools while networking and gaining paid experience.

The Customer Marketing Campaign Manager drives engagement and growth through strategic marketing initiatives, executing lifecycle programs to boost customer adoption and retention while collaborating with Sales and Customer Success teams.