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Top Edtech Customer Success & Experience Jobs in Austin, TX

YesterdaySaved
Easy Apply
Hybrid
Austin, TX, USA
Easy Apply
185K-200K Annually
Senior level
185K-200K Annually
Senior level
Artificial Intelligence • Consumer Web • Edtech • Enterprise Web • HR Tech • Social Impact • Generative AI
As Director of Digital Customer Success, you will lead the strategy to enhance customer retention and satisfaction, mentoring a team and collaborating cross-functionally to improve customer experiences and drive business growth.
Top Skills: Analytics ToolsCrm Systems
Reposted 5 Days AgoSaved
Easy Apply
Hybrid
4 Locations
Easy Apply
116K-175K Annually
Senior level
116K-175K Annually
Senior level
Cloud • Edtech • Healthtech • Mobile • Social Impact • Software • Data Privacy
The Account Director manages customer relationships, ensures customer satisfaction, drives revenue growth, and develops strategic account plans. Responsibilities include mentoring, communicating company vision, and monitoring overall customer health.
Top Skills: SaaS
12 Days AgoSaved
Remote or Hybrid
Austin, TX, USA
70K-80K Annually
Mid level
70K-80K Annually
Mid level
Edtech • Social Impact
The Product Enablement Specialist II facilitates training for partner teams on SaaS products, manages product support issues, and serves as a technical liaison between teams to enhance partner experiences.
Top Skills: Google SuiteJIRASaaSTableauZendesk
3 Days AgoSaved
Remote or Hybrid
United States
18-20 Hourly
Junior
18-20 Hourly
Junior
Artificial Intelligence • Edtech • Healthtech • Software
As a Student Financial Success Coach, you will support students in achieving their training goals, handling inquiries, and ensuring academic success while communicating about financial obligations.
Top Skills: FreshdeskFrontHubspot
4 Days AgoSaved
Remote or Hybrid
5 Locations
130K-169K Annually
Mid level
130K-169K Annually
Mid level
Edtech • Information Technology • Software
As a Senior Solution Consultant, you'll guide organizations in utilizing Pluralsight's platform, conduct product demos, assist in pre-sales activities, and support enterprise sales teams with technical needs.
Top Skills: Roi MethodologiesSaaSValue Engineering
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Reposted 4 Days AgoSaved
Remote
United States
Junior
Junior
Edtech • Fintech • Payments • Social Impact • Financial Services • Big Data Analytics
The Validation Services Representative reviews and processes transactions for assigned clients, ensuring adherence to policies and improving customer interactions. They collaborate with internal teams to enhance the customer experience and resolve issues.
Top Skills: Google AppsHelp Desk Support SoftwareMicrosoft Office Suite
Reposted 10 Hours AgoSaved
Easy Apply
In-Office
Austin, TX, USA
Easy Apply
Senior level
Senior level
Cloud • Edtech • Software
The Salesforce Administrator will enhance systems and support users by defining requirements, managing data, providing administrative support, and identifying new functionalities within Salesforce.
Top Skills: AgileSalesforce CpqSalesforce Sales CloudSalesforce Service Cloud
Reposted 6 Days AgoSaved
In-Office or Remote
11 Locations
145K-145K Annually
Mid level
145K-145K Annually
Mid level
Edtech
The Account Manager drives client retention and growth for Mongoose's AI-enabled platform by managing renewals, upselling solutions, and fostering strong client relationships for success.
Top Skills: Hubspot
Reposted 7 Days AgoSaved
In-Office
Austin, TX, USA
500-500 Annually
Internship
500-500 Annually
Internship
Edtech
As a College & Career Coach, you'll guide high school students through college admissions and career exploration, providing personalized support and mentoring.
Reposted 11 Days AgoSaved
In-Office
Austin, TX, USA
25-400 Hourly
Internship
25-400 Hourly
Internship
Edtech
Interns will focus on LinkedIn outreach, recruiting support, and learning automation tools while networking and gaining paid experience.
Top Skills: LinkedInOutreach Automation Tools
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