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Top Healthtech Customer Success & Experience Jobs in Austin, TX
Healthtech • Information Technology • Security • Software • Cybersecurity
The Strategic Renewals Manager will execute renewal strategies to exceed targets, negotiate contracts, manage pricing, and collaborate with various teams.
Top Skills:
Salesforce
Cloud • Edtech • Healthtech • Mobile • Social Impact • Software • Data Privacy
The Account Director manages customer relationships, ensures customer satisfaction, drives revenue growth, and develops strategic account plans. Responsibilities include mentoring, communicating company vision, and monitoring overall customer health.
Top Skills:
SaaS
Artificial Intelligence • Big Data • Healthtech • Machine Learning • Analytics • Biotech • Generative AI
The Medical Science Liaison promotes Tempus oncology assays, educates healthcare providers, and builds KOL relationships while providing market intelligence.
Top Skills:
Genomic TestingMolecular OncologyOncology
Reposted 12 Hours AgoSaved
Computer Vision • Healthtech • Information Technology • Logistics • Machine Learning • Software • Manufacturing
As a Customer Experience Lab Technician, you will provide live support to clinicians, collaborate on treatment plans, and ensure high-quality dental lab outcomes using CAD/CAM technology.
Top Skills:
3ShapeCad/Cam Design
Computer Vision • Healthtech • Information Technology • Logistics • Machine Learning • Software • Manufacturing
Oversees CX support teams, manages staffing and performance, fosters team development, and partners cross-functionally to improve operations.
Top Skills:
Crm PlatformsWorkforce Management Tools
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Healthtech • Software
As a Lead Client Facing Analyst, you will design and implement decision automation programs for PaaS clients while analyzing data, enhancing automation performance, and ensuring client satisfaction.
Top Skills:
ExcelPower BIPowerPointSQLTableau
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Software
Conduct clinical record reviews and data analysis to identify process improvements and educate clients on best practices; participate in product audits.
Top Skills:
Cognitive Ml
Healthtech • Insurance • Other • Sales • Software
As a Customer Support Associate, you will assist health insurance agents and clients, addressing inquiries and ensuring effective issue resolution while collaborating with internal teams.
Top Skills:
Communication ToolsTicketing Software
Consumer Web • Healthtech • Professional Services • Social Impact • Software
The Medical Director, Patient Safety ensures safe care experiences, responds to clinical events, develops safety protocols, and educates providers, focusing on ethical, high-quality care.
Top Skills:
Google Workspace
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Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Software • Generative AI
The Solutions Architect will lead technical implementations, define deployment specs, and support integrations, ensuring successful customer deployments and collaborating across teams.
Top Skills:
APIsFhirHl7PythonSQL
eCommerce • Healthtech • Kids + Family • Retail • Social Media
The Senior Support Operations Analyst will enhance CS infrastructure through technical solutions, manage support tools, and improve operational efficiency with data insights.
Top Skills:
Ai Chatbot PlatformsPower BISalesforce Service CloudSigmaSQLTableauZendesk
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Top Companies in Austin, TX Hiring Customer Success + Experience Roles
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