Top Healthtech Customer Success & Experience Jobs in Austin, TX

The Strategic Renewals Manager will execute renewal strategies to exceed targets, negotiate contracts, manage pricing, and collaborate with various teams.

The Account Director manages customer relationships, ensures customer satisfaction, drives revenue growth, and develops strategic account plans. Responsibilities include mentoring, communicating company vision, and monitoring overall customer health.

As a Lead Client Facing Analyst, you will design and implement decision automation programs for PaaS clients while analyzing data, enhancing automation performance, and ensuring client satisfaction.

Conduct clinical record reviews and data analysis to identify process improvements and educate clients on best practices; participate in product audits.

As a Customer Support Associate, you will assist health insurance agents and clients, addressing inquiries and ensuring effective issue resolution while collaborating with internal teams.

The Senior Manager, CX Strategy & Operations will lead strategic initiatives and optimize processes to enhance customer experience and operational efficiency.

The Medical Science Liaison will support Tempus by educating healthcare professionals on oncology products and gathering insights for future developments, focusing on molecular oncology and genomic profiling.

The Medical Director, Patient Safety ensures safe care experiences, responds to clinical events, develops safety protocols, and educates providers, focusing on ethical, high-quality care.

The Solutions Architect will lead technical implementations, define deployment specs, and support integrations, ensuring successful customer deployments and collaborating across teams.

The Senior Support Operations Analyst will enhance CS infrastructure through technical solutions, manage support tools, and improve operational efficiency with data insights.