Top Healthtech Customer Success & Experience Jobs in Austin, TX

As a Senior Customer Success Manager, you will build relationships, onboard clients, and drive product adoption, managing technical issues and project plans while advocating for customer success.

The Payer Engagement Account Director will drive payer opportunities, build relationships with payers, lead meetings, and collaborate cross-functionally to advance access to the company's cancer detection technology.

As a Member Experience Representative, you will handle incoming patient calls, assist with medication and appointment inquiries, document interactions, and ensure compliance with HIPAA standards.

The Manager, Customer Success Engineering oversees Customer Success Engineers, driving customer engagement strategies, operational processes, and team development to enhance overall customer success and retention.

As a Care Manager, you will guide English and Spanish speaking families through loss-related tasks, provide support through multiple channels, and innovate processes for improved service delivery.

As a Customer Experience Advisor, you will manage student interactions to enhance their experience, handle escalations, and utilize support tools efficiently.

The Senior Clinical Data Manager oversees clinical trial databases, ensures data quality, and acts as a liaison between eClinical and sponsor personnel, managing data management tasks across projects.

The Strategic Accounts Director will manage relationships with health plans, strategize account growth, and collaborate across teams to enhance client satisfaction and drive business development.

As a Customer Experience Lab Technician, you will provide live support to clinicians, collaborate on treatment plans, and ensure high-quality dental lab outcomes using CAD/CAM technology.

The Account Manager will manage employer and business partnerships, ensuring client satisfaction through effective communication and coordination across teams, overseeing account activities, and optimizing client outcomes.